Restaurant Implementation Specialist

6 months ago


Montréal, Canada UEAT Full time

**Based in Canada, UEAT creates innovative online ordering solutions to help restaurant chains and independents across North America increase the overall lifetime value of their customers as well as their profit margins thanks to a range of online ordering and payment solutions based on artificial intelligence that personalizes each customer experience. In October 2021, UEAT became an independent subsidiary of Moneris. Moneris is Canada's largest financial technology company serving over 350,000 merchant locations processing more than 1.9 billion transactions worldwide.**

Lover of good food? Brilliant Are you hungry for challenges? Even better. Are you recognized for your performance in your field of expertise? Do you want to take part in an adventure bigger than you? Welcome to the UEAT family

UEAT is looking for a **Restaurant Implementation Project Manager** to play a key role in the company’s growth.
**The flavours of your week**
- Create menus on the UEAT platform
- Test and get approval of online menus from customers
- Integrate online ordering on customer websites
- Coordinate all activities required to put a restaurant online (internal/external)
- Intervene with various external partners
- Provide basic training to customers
- Make regular follow-ups to customers

**You have the following ingredients**
- DEC, college degree or a combination of relevant education and/or experience
- Relevant customer service experience required
- Basic technical skills
- Advanced level of French and English (written and spoken)
- Knowledge of the restaurant industry (an asset)

**You also have these enhanced flavours**
- Eager to learn
- Have experience in IT. (an asset)
- Demonstrate impeccable customer service skills
- Have great diplomacy and tact
- Have a strong interest in technology
- Be resourceful and curious
- Be a team player and want to collaborate to the success of the company
- Effectively manage priorities and stress

**Working at UEAT is the icing on the cake**
- Our offices are the most exciting in Québec City: open areas, ergonomic workstations, free parking, an electric charging station, and state-of-the-art computer equipment.
- We also offer the choice of 100% telecommuting if you wish.
- Our work environment is innovative: collaborative work, unlimited coffee, beer on tap for Friday afternoons and happy hours, etc.
- We have a fully equipped gym and organize sports lunches; our colleagues have formed several sports teams (volleyball, spikeball, ping pong).
- Our group insurance includes a telemedicine platform and an employee assistance program.
- We offer employees extra days for unexpected events.
- The office is closed at Christmas and Easter (Friday and Monday).

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Project management: 1 year (preferred)

**Language**:

- French (required)

Work Location: In person



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