Implementation Specialist

1 month ago

Montréal QC, Canada ADP Full time

**ADP is hiring an Implementation Specialist**

Well, this may be the role for you. Ready to make your mark?

As **an Implementation Specialist **you’ll help our clients leverage ADP’s exceptional business solutions so they can focus on what matters most to them - growing their business.

Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide and drive clients towards the best solution for their unique business needs.

To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

**_Unlock Your Career Potential:_** Human Resources at ADP. **It’s at the very core of what we do. Whether it’s partnering with associates inside ADP or outside with our clients - you work across all HR disciplines - management, benefits, payroll, risk management and compliance - to deliver your human capital management expertise in an increasingly competitive global marketplace.

**A little about ADP**:
**What you’ll do**:

- Implement ADP's solutions for clients, following ADP guidelines, and in accordance with client expectations
- Responsible for all aspects of project, including analysis, configuration, validation and problem solving.
- Implement successful new business conversions to ADP platform and ensuring a high degree of client satisfaction while maintaining high productivity
- Provide regular implementation status reports to stakeholders, highlighting critical issues for management and overall status of project
- Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness
- Ensure accuracy of all aspects of client set up
- Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

**TO SUCCEED IN THIS ROLE**:_Requirements _
- Minimum 3-5 years’ experience in payroll capacity
- Strong MS Office Skills (Word/Excel) required
- Project management knowledge
- General knowledge of operating systems and internet concepts
- Effective communication skills
- Ability to collaborate & work effectively within cross functional teams

**Bonus points for**:

- Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification is a plus.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Focus on your mental health and well-being.** We take care of one another and offer support for your well-beingbecause healthy associates are happy ones.
- **Join a company committed to giving back **and generating a lasting, positive impact** **upon the communities in which we work and live.
- **Knowledge to help you grow.** Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- **Innovate. Problem-solve.** Shape the future of work with people you like.
- **Balance work and personal time. **Flexibility to integrate work more easily in your everyday life**.**:

- **Go Global. **With operations around the world, exciting new networking opportunities abound.
- **Belong **by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

**Jobs.adp.ca**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operatin

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