Commerce & Search Solution Consultant

4 weeks ago

Montréal, Canada Valtech Group Full time

**Commerce & Search Solution Consultant***

**At **Valtech, we imagine and create the world of tomorrow**:
Before we continue to dive into the requirements for the role let’s talk about **Why** you should join Valtech?

**Flexibility**: We trust in the expertise, skills, and actions of our colleagues. That’s why we provide a flexible work schedule that supports work/life balance.

**Career** Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

**Learning and **Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning through our in house LMS (Ask us about the Academy)

**The perks**:

- Flexible PTO Policy
- Valtech is lucky to collaborate with amazing organizations (local to global). If you want to learn and grow as an eCommerce specialist, this is the place for you.
- Flexible schedule, with a 37.5 hour work week.
- The possibility to work remotely and $500 to outfit your home office when you first start.
- Life, medical and dental insurance with 24/7 access to counseling and telemedicine & an employee assistance program (EAP).
- A community of supportive people (from your day-to-day colleagues to the company owners).
- Offices all across the globe including in Montreal and in Sainte-Thérèse, on the northshore of Montreal. A strong corporate culture where the values Share, Dare and Care are a part of the company’s DNA.
- Back to the _role:
**What you will do:
As a Commerce & Search Solution Consultant, you’ll create a bridge between Commerce strategy, Technology and Product Information. You’ll be at the forefront of customer interaction, ensuring our clients are fully leveraging their search investments and providing the means to drive innovative experiences.

**Consulting & Strategic Planning**
- Offer consulting services and execute mandates focused on B2B & B2C digital transformation.
- Spearhead and conduct extensive project discovery sessions to delve deep into business requirements.
- Craft detailed BRD (Business Requirements Document) showcasing the intricate needs of clients.
- Lead strategic engagements on internal research. From discovery, implementation, configuration and optimization of the search experience leveraging various platforms and solutions.
- Conceptualize epics and stories, subsequently building and prioritizing robust project backlogs, ensuring that assumptions and dependencies are duly considered.
- Collaborate with solution architects to bridge the gap between business requirements and technical necessities.
- Engage in strategic endeavors, assisting clients in both defining and achieving present and future business aspirations.
- Collaborate with cross-functional teams, including developers, designers, and other SMEs to implement recommended solutions.
- Conduct training sessions and workshops to educate clients on search best practices and maximize the effectiveness of their search functionality.
- Configure, customize and optimize search solutions to align with clients' specific requirements and objectives.
- Partner with Client Partners (VPs/ADs) to leverage synergies across mandates, promoting a cohesive sharing of strategic insights.

**Operational Excellence & Monitoring**
- Own the orchestration of operational groups, ensuring they synergize to deliver exceptional consulting services to clients.
- Track vital metrics and KPIs to gauge the ROI of projects, and proactively monitor the overall performance, emphasizing an ROI-centric approach in every client deliverable.
- Lead client teams towards a culture of Performance Measurement, showcasing the potential of key KPIs in their deliverables.
- Supervise and refine the client backlog to ensure it aligns with the client's vision and business objectives, spotlighting areas ripe for consulting services intervention.
- Assess clients' eCommerce performance against set business objectives, proactively pinpointing areas of improvement, and ensuring that these insights are relayed back to the client with the support of the AD, VP, and client services teams.
- Monitor and analyze search performance metrics to measure the impact of implemented solutions and identify opportunities for further optimization.

**Sales & Business Development**
- Recognize consulting service needs of clients, position them in sync with other offerings, price them competitively, and ensure their delivery adds substantial value to clients.
- Engage in sales pitches, encompassing concept creation, methodology definition, costing, and final presentation.
- Collaborate with sales and business development teams to identify opportunities for new business and contribute to the development of proposals and pitches. Search will be a big component but not limited to it.

**Expertise & Thought Leadership**
- Stay abreast of industry trends and

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