Salesforce Solution Consultant, B2B Commerce
7 months ago
The Salesforce Solution Consultant will provide expert guidance on the Salesforce Commerce Cloud and contribute to the development and integration of custom solutions that meet the business needs of our client. This role involves strategic planning, system design, and hands-on configuration and implementation of Salesforce Commerce. The Salesforce Solution Consultant works closely with clients to facilitate business process analysis sessions, understand and document requirements and enable the authoring/development of quality solutions that meet those requirements.
**Responsibilities**
- Guide clients through the implementation of Salesforce solutions
- Serves as the technical leader for Salesforce projects onsite at client locations
- Configure and customize **Salesforce Commerce Cloud** environments to enhance user experience and operational efficiency
- Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
- Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
- Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Draft custom development specifications and manage the delivery and testing of the functionality by Development resource
- Provide hands-on, expert-level technical assistance to developers
- Design and manage the execution of test plans to ensure a quality solution is delivered
- Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
- Provide expertise during sales efforts to estimate the technical level of effort
- Participate in marketing events (e.g. sales meetings)
- Collaboration with Project Manager to facilitate stakeholder expectations, identify project issues, risks and present alternatives to alleviate or resolve those issues
- Participate and collaborate in requirement-gathering sessions and articulate business needs into functional designs.
**Qualifications**
- Proven experience in Salesforce consulting, with a focus on B2B Commerce
- 5+ years of delivery execution in Salesforce Commerce Cloud (B2B)
- Familiarity with other Salesforce ecosystems like Customer Engagement (Pardot), Order Management System, Sales Cloud, and Service Cloud.
- Proven ability to design and optimize business processes and consider integrations across disparate systems
- Effective communication and interpersonal skills, with proficiency in presenting complex concepts to diverse audiences
- Prefer active Salesforce certifications or ability to achieve relevant certifications upon hire. Any of the following certifications - Developer, Admin, Sales, Service, Experience Cloud.
- Exposure to enterprise integration tools (Mulesoft) and extract, transformation, and load (ETL) tools
- Experience with custom development within Salesforce (Apex, LWC, VisualForce).
- Experience in integrating Salesforce with third-party systems using API techniques.
**Ten Great Reasons to Work at Verndale**:
- We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
- We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
- We foster a culture that enables every person in the organization to do the best work of their career.
- We offer regular training and professional development to move careers forward.
- Client and employee satisfaction are our two most important business metrics.
- We celebrate and champion diversity, equity, and inclusion.
- We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
- We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
- We support a healthy work/life balance.
- We are fully remote enabled and embrace the evolving definition of the workplace.
**About Verndale**: Verndale is a digital experience agency. purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.
We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimizat
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