Distribution Business Lead

4 weeks ago

Markham, Canada Johnson & Johnson Full time

Johnson & Johnson Med Tech is recruiting for a **Distribution Business Lead **. This a temporary role ending December 31, 2025 and is based in **Markham, ON Canada **.

The Distribution Business Lead is the conduit between the end-to-end Johson & Johnson team and our 3 rd Party Logistics Provider. This role optimizes our operational efficiency, improves our cycle time, and drives cost improvements while ensuring product is delivered promptly to meet the needs of our customer and patients. Responsibilities include all aspects of compliance and distribution quality for cold chain, narcotics, and ambient storage.

**Responsibilities**:

- Manages operations with 3PL for all inbound and outbound activities for the respective business sectors including on-time shipping, on-time receiving and on-time returns in collaboration with the end-to-end teams to meet customer service commitments.
- Connects with supply chain and commercial business partners to identify trends, risks, and opportunities to drive cost improvements, operation performance (critical metrics attainment) and reliability.
- First point of contact for urgent issues in the day-to-day distribution operations, taking prompt action and escalating appropriately ensure customer commitments are met.
- Coordinate distribution operation activities for new business growth opportunities - (new product introductions, divestitures and acquisitions).
- Collaborates with QA to ensure operations meet the standards for the relevant business sector including, but not limited to, quality investigations and resolutions of quality issues (CAPAs).
- Partners cross-functionally to ensure that related systems are maintained, and issues identified, escalated, and resolved promptly.
- Effectively manage suppliers to meet service and budget requirements.
- Partner with finance to support business planning, financial reporting, and ensure SOX compliance.

**Qualifications**:

- High School Diploma required; Business Degree (preferred)
- Plog designation or working towards an asset.
- Cross sector / industry experience an asset
- Proficient in Excel, PowerPoint and Word
- Experience in ERP systems
- Project management experience an asset
- Lean/Six Sigma knowledge and asset

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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