Distribution Team Lead

1 week ago


Markham, Ontario, Canada Pacific Smoke International Inc Full time

Distribution Team Lead
at Pacific Smoke International Inc.

  • On-Site (Daily)
    Do you believe that a company's success depends on its people?


If so, PSI is the place for you PSI is nothing without the people who build, design and support it.

We're looking for a Distribution Team Lead to join our scaling organization.- At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes.

As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013.

However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Distribution Team Lead to join our dynamic team located in Markham.


What's important to us:

We are seeking to attract individuals who share and demonstrate our core values
:_Judgement, Curiosity, Agility, Results, Accountability, Teamwork_.**
The Distribution Team Lead will:
  • Lead the Inbound, Replenishment, Fulfillment, or Outbound Team to accomplish daily and weekly tasks and objectives.
  • Champion a safe workplace culture by prioritizing safety training and accident readiness, ensuring all equipment is operated safely and efficiently.
  • Cultivate a positive work environment where team members feel valued and motivated.
  • Record attendance and lead morning startofshift (SOS) meetings to align team efforts.
  • Conduct daily analysis to optimize staffing levels and workflow efficiency.
  • Uphold proper work protocols to maintain consistency and quality standards.
  • Ensure team meets or exceeds performance metrics, including volume, productivity, and KPIs.
  • Document user errors in the system to address and prevent future occurrences.
  • Collaborate with the Manager to safeguard inventory integrity within the warehouse.
  • Drive continuous improvement across all aspects of distribution operations.
  • Document and report damages in accordance with company filing policies.
  • Provide support to other warehouse departments as required.
  • Assist in implementing special projects as directed by the Manager.
  • Engage in ongoing training, coaching, and development of staff, fostering transparent communication.
  • Inspire team members with challenging assignments and coaching to promote individual growth and teamwork.
  • Foster effective relationships with peers, team members, and managers to facilitate communication and collaboration across departments.
  • Mediate conflict resolution among team members to maintain a harmonious work environment.
  • Oversee daily warehouse operations, ensuring efficient processes are in place for space planning, storage, packing, and shipping, while ensuring timely delivery of materials.
  • Perform daily reporting tasks, including shipping, reconciliation, KPI tracking, and monitoring incomplete sales orders.

To be successful you should/ have:

  • Demonstrated success in leading diverse teams of 10+ associates.
  • Over 4 years of supervisory experience, showcasing effective leadership skills.
  • Proficient in the English language, with exceptional reading, writing, and oral communication abilities.
  • Strong interpersonal skills, enabling clear and effective communication in various situations.
  • Proven track record in motivating teams, managing conflicts, providing constructive feedback, and nurturing leadership development.
  • Possess excellent reasoning, analytical, and problemsolving skills.
  • Ability to interpret and effectively communicate policies and procedures to others.
  • Advanced technical proficiency, including expertise in Microsoft Word, Excel, and experience with Warehouse Management Systems (WMS).
  • Flexibility to support multiple shifts as needed.

MUST BE ELIGIBLE TO WORK IN CANADA. MON TO FRI

MUST PROVIDE NON - EXPIRED WORK/STUDENT VISA PRIOR TO INTERVIEW.

What you can expect from Pacific Smoke International:

  • At our company, we strive to provide our team members with the best possible support.
Here is an overview of the current benefits and perks we offer:

  • Group benefits program and year-end performance bonus
  • Ongoing learning and development opportunities to help build the career you want and hit the goals you set, while ensuring you're reaching your fullest potential
  • Two weeks of Vacation
  • A unique opportunity to build, grow and leave your impact on a US$25billion industry
  • To work with a group of people who are humble, supportive, and care about our customers
  • Product at distributor pricing to all employees
  • Company events


If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI.

You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.- Thank you to all the applicants who have shown interest in this position.

We appreciate the t

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