![Owl Optometry](https://media.trabajo.org/img/noimg.jpg)
Full Time Patient Care Coordinator
3 weeks ago
**Company Overview**:
Our practice is very community-based and our vision is to be recognized as a primary provider of eye care in our community. If you are passionate about providing superior service to our patients, we want to meet you.
**Position**: Patient Care Coordinator
**Location**: Toronto, ON
**Job Type**: Full-time
We are seeking a motivated and outgoing Patient Care Coordinator to join our dynamic team. As the first point of contact for our patients, you will play a crucial role in delivering outstanding customer service and ensuring a seamless patient experience from check-in to check-out.
**Responsibilities**:
- Greet patients warmly and ensure a friendly and welcoming atmosphere.
- Schedule appointments and manage the appointment calendar efficiently.
- Verify patient insurance information and assist with billing inquiries.
- Educate patients on eyewear options, lens types, and contact lens care.
- Maintain patient records accurately and confidentially.
- Handle administrative tasks such as filing, faxing, and managing incoming and outgoing referrals.
- Address patient concerns and escalate issues to the appropriate staff members when necessary.
**Qualifications**:
- High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
- Proven experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in basic computer skills and experience with electronic health records (EHR) systems preferred.
**Benefits**:
- Competitive wages
- Health insurance benefits (medical, dental, vision).
- Continuing education opportunities.
**How to apply**:
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