Medical Patient Care Coordinator

2 weeks ago

Toronto, Canada Toronto Dermatology Centre Full time

**Full-Time Patient Care Coordinator, Toronto Dermatology Centre**

We have an immediate opening for a highly motivated, professional, and experienced administration coordinator to join our medical reception team. Working alongside our team of nurses and physicians, the Patient Care Coordinator will assist with facilitating the administrative elements of each patient encounter and visit. As the main point of contact in the medical clinic, this role has a significant influence on patients experience and satisfaction.

**What you are about**:
You are a highly motivated individual who is **dynamic**, has a **passion for people** and the industry. The Patient Care Coordinator member has an **uplifting attitude, a strong sense of self** and is always looking to **develop and grow** both personally and professionally. You have a deep **caring and composed attitude** that reflects in your work. You are obsessed with **service excellence**. If this description illustrates who you are, check out the hard and soft skills below, and let us know if you want to explore this opportunity.

**Responsibilities**:

- Welcome new and existing patients and visitors in a friendly, welcoming, & approachable manner.
- Exceptional customer service skills.
- Work as part of a team responsible for the front desk customer service, patient intake, & patient billing.
- Receive high volume of phone calls and be able to prioritize calls and real-time patient interaction.
- Register patients and obtains all necessary demographic information and accurately input into electronic medical records (EMR) system.
- Operate point of sale transaction terminal for accepting cash, credit, and debit payments.
- Reception and administration support for a clinic with multiple health practitioners.

**Qualifications**:

- Attention to detail is critical.
- Must be able to work well within a team environment.
- Must be able to use professional communication over phone, written word, and in person.
- Very strong computer proficiency and the ability to multi-task.
- Knowledge of the EMR system an asset.
- Complete fluency of the English language, including excellent spelling and grammar.

**What you can expect from us**:
MedSpa Partners is committed to offering a family-focused environment based on equality and respect. More specifically, we respect our Team Member's point of differentiation, need for development and we respect each individual voice in the company. We believe that the most successful businesses are those that have a natural, not forced, “people first” culture, and in turn, we place value on Team Member learning, career path development, and inclusiveness. As a primary focus in our selection process, we place a high value on attitude and self-awareness to ensure that our team is aligned and well suited to not only be a part of but further assist in living out our family-focused culture.

We offer competitive rates and industry incentives.

Generous staff treatments, procedures, and discounts.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Dental care
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 1 year (required)

Ability to Commute:

- Toronto, ON M3H 5Y8 (required)

Work Location: In person

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