Change Manager

1 day ago


Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Enterprise Enabling Functions

**Pay Details**:
$91,200 - $136,800 CAD

**KEY ACCOUNTABILITIES**

**CUSTOMER**
- Lead a diverse range of stakeholders; communicate effectively assessing potential change processes and diverse audience issues / objectives
- Analyze impacts / risks and provide recommendations to customers, stakeholders, employees, process, technology solutions to achieve business results
- Understand, clarify and lead work packages of each assigned initiative / project inclusive of constraints (e.g., time, cost, people resources) and maintain a customer-centric approach
- Provide recommendations and direction based on the end-to-end customer experience when making decisions
- Lead and own the project deliverables related to change management to meet the needs of the customer, employee, and business and drive successful adoption of change
- Assess and ensure that customer and employee experience / stakeholder impacts are appropriately understood and managed
- Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
- Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact change delivery against the overall project
- Respond to inquiries and escalate change related concerns from stakeholders and partners at all levels in the organization
- Identify and lead problem resolution to ensure customer needs are met for own area as assigned
- Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project
- Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
- Collaborate with partners across TD to drive successful adoption of change; e.g., communications, training, process, etc.

**SHAREHOLDER**
- Create change plans and activities that drive adoption of change
- Develop change strategies, plans, and activities that drive adoption of change and benefits realization based on business needs
- Work with Business Owner/Sponsor to identify change adoption metrics
- Adhere to enterprise frameworks or methodologies that relate to activities for business area
- Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
- Lead / facilitate and/or implement actions / remediation plans to address performance / risk /governance issues
- Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

**EMPLOYEE / TEAM**
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stake


  • Store Manager

    6 months ago


    Toronto, Canada Change Lingerie Full time

    Embrace the Opportunity: Store Manager Position at CHANGE Lingerie, Queen Street Welcome to CHANGE Lingerie, where passion for sales meets the transformative power of lingerie. Located on Queen Street, we are on the lookout for a dynamic Store Manager to join our team and lead the charge in creating an unparalleled shopping experience. Are you enthusiastic...

  • Change Manager

    3 months ago


    Toronto, Canada BMO Financial Group Full time

    250 Yonge Street Toronto Ontario,M5B 2L7 **Join the Workplace Change Centre of Excellence (CoE) as a Workplace Change Manager - our purpose is to provide consistent support, as required, for Corporate Real Estate Office projects involving the movement of people, by customizing workplace change initiatives according to each project’s complexity level and...

  • Change Manager

    7 months ago


    Toronto, Canada CB Canada Full time

    Change Manager On behalf of our client in the Banking Sector, PROCOM is looking for a Change Manager. Change Manager – Job Description Global Compliance Transformation Program Office Project: Multiple projects at the Program level - big focus on technology transformation next year as there will be platform changes within Global Compliance and procedures...

  • Change Manager

    6 months ago


    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Change Manager **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 29066 We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way which...

  • Change Manager

    6 months ago


    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Change Manager **Position Type**: Regular - Full-Time **Position Location**:Toronto HQ **Requisition ID**: 27598 We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way which...

  • Change Manager

    6 months ago


    Toronto, Canada Scotiabank Full time

    Requisition ID: 195719 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Under the direction of the Senior Manager, Digital Workplace, the Change Manager is responsible for the provision of support in the areas of employee technology engagement process reengineering, development of support programs,...

  • Change Manager

    6 months ago


    Toronto, Canada Dawn InfoTek Inc. Full time

    Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. **We are currently seeking competent individuals to fulfill the role of Change...


  • Toronto, Canada TD Bank Full time

    **Manager, Change Management**: - 425732BR **Job Category - Primary** - Project Management **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** The...

  • Change Manager

    6 months ago


    Toronto, Canada Infotek Consulting Services Full time

    MUST HAVE: - 5+ years of experience in the change management and/or related disciplines and multiple HR projects - 5+ years' experience in a variety of projects/markets on multidisciplinary teams, working in a project environment. - Project delivery skills with experience in organizing, prioritizing, planning, and executing workstreams for high-risk,...

  • Manager, Fundraising

    6 months ago


    Toronto, Canada Skills for Change Full time

    **JOB DESCRIPTION** **POSITION TITLE**: Manager, Fundraising **DEPARTMENT**: Strategy, Innovation and Growth **COMPANY**:Skills for Change **LOCATION**: 791 St. Clair Ave West, Toronto ON **REPORTS TO**: Chief Strategy, Innovation & Growth Officer **CONTRACT TYPE**:Permanent (Non-unionized) **HOURS**: 35 hours per week (Monday - Friday, occasional evenings...


  • Toronto, Canada LCBO Full time

    Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: 1 Salary / Pay: $57,808.00 - $98,482.00 Description du poste: Change Management Consultant - Contract: Up to 12 Months Are you a multifaceted individual looking to help the LCBO increase change capability? Reporting to the Senior Manager, Organizational Change Management, the...


  • Toronto, Canada LCBO Full time

    Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: 1 Salary / Pay: $57,808.00 - $98,482.00 Job Posting Description: Change Management Consultant - Contract: Up to 12 Months Are you a multifaceted individual looking to help the LCBO increase change capability? Reporting to the Senior Manager, Organizational Change Management,...


  • Toronto, Canada AlphaForce Technology Solutions Full time

    **Position: Change Management Consultant - Senior** **Location: 5775 Yonge St, Toronto** **Security Level: No Clearance Required** Must haves: 6+ years of Change Management experience. Experience in development of training, communication products, and change management strategies and plans Design and conduct change readiness assessments, evaluate...


  • Toronto, Canada Arthur Grand Technologies Inc Full time

    Arthur Grand Technologies is currently seeking a highly motivated and skilled **Change Management Consultant - Senior **for one of our clients. **Job Title: Change Management Consultant - Senior** **Location: Toronto, Ontario (Hybrid)** **Hybrid - 3 days on site and 2 days remote** **Duration: Long Term Contract** **Must haves**: - 7-10 years Change...

  • Change Management Lead

    4 months ago


    Toronto, Canada Workplace Safety and Insurance Board Full time

    As a member of the data and analytics team at the WSIB, this role is responsible and accountable for the development and implementation of plans to prepare the business and impacted stakeholders for change and support organizational transformation customized to the needs of the program, project or initiative related to data and analytics especially in the...

  • Change Manager, PMO

    7 months ago


    Toronto, Canada Kohl & Frisch Limited Full time

    Primary Role of This Position The primary responsibility of the Change Manager, PMO is to develop and implement change management strategies and plans that maximize employee adoption, usage of required changes, and right-sizing the change effort based on project scope. The Change Manager, PMO focusses on the people side of change, which involves preparing,...


  • Toronto, Canada Softline Technology Full time

    Description - SKILLS**EXPERIENCE REQUIREMENTS** **GENERAL SKILLS**: - EXPERIENCE AND KNOWLEDGE OF CHANGE MANAGEMENT INDUSTRY STANDARDS, BEST PRACTICES, METHODOLOGIES AND TOOLS - EXPERIENCE IN DEVELOPMENT OF TRAINING, COMMUNICATION, AND CHANGE MANAGEMENT STRATEGIES AND PLANS - ABILITY TO WORK EFFECTIVELY AND ENGAGE WITH A DIVERSE GROUP OF STAKEHOLDERS, SUCH...


  • Toronto, Canada Softline Technology Full time

    Description **Scope of Work** - Develop a Change Management Plan that outlines the approach/methodology, stakeholders, training, success metrics to track behaviour change and adoption and a sustainability plan that drives and enforces ongoing product management behaviours/mindset - Conduct a Stakeholder Analysis and develop a Stakeholder Map that identifies...


  • Toronto, Canada George Brown College Full time

    **CLOSING DATE**:Open until filled. **Land**_ _**Acknowledgement** - George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._ **Equity...

  • Change Management Lead

    2 months ago


    Toronto, Canada BMO Financial Group Full time

    33 Dundas Street West Toronto Ontario,M5G 3C2 The primary focus of the CS&I Change Lead is to support and collaborate with CS&I teams to conduct impact analysis, assess change readiness, and ensure successful implementation and adoption of changes. Change Lead will work closely with Senior Managers, Team Leads, WFE partners and community development...