Client Services Coordinator
7 months ago
**WHAT IS ON OFFER**
Alfred H Knight has an opportunity for a Client Services Coordinator to join our team based in Montréal, Québec. As a Client Services Coordinator you will be responsible for providing excellent customer service to our clients and overseas offices, verbally and electronically. Within the Operations team, you will handle all client inquiries and communicate with clients and overseas AHK offices in a professional, accurate and efficient manner. It is essential that you have excellent time management skills, administration experience and client relationship building capability in order to be successful. The ability to identify and solve problems is vital, as well as being able to work independently and prioritise tasks.
**ABOUT US**
Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.
We have honed & carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.
**DO YOU HAVE WHAT IT TAKES?**
To be successful at Alfred H Knight you will need to display the following:
REQUIRED KNOWLEDGE AND WORK EXPERIENCE
**Essential**
- Effective verbal and written communication skills. Excellent communicator at all levels.
- Good interpersonal skills, able to communicate both verbally and in writing and liaise professionally at all levels within the company, both in Canada and overseas.
- A team player with dignity and due respect for fellow colleagues.
- A good understanding of quality of service and appreciation of factors involved in delivering a quality service.
- Excellent organisation and time-management skills with a good attention to detail and accuracy.
- IT Literate: Competence with standard Microsoft software packages and competent in preparing management information and reports.
- A proactive approach working from your own initiative.
- High attention to detail.
- Time management skills.
- Proactive approach to first class customer service delivery.
- Inquisitive / willingness to learn and develop skills and knowledge.
- Problem solving.
- Willingness to go the extra mile in order to maintain service delivery and client satisfaction.
- Ability to work independently and as part of a wider team in order to fulfil customer and business expectations.
**Desirable**
- Working knowledge of inspection and supervision.
- Good commercial understanding and appreciation of factors involved in delivering a first class customer service.
- Working knowledge of quality services and the factors involved in delivering a quality service.
- Working knowledge of basic profit and loss systems.
- Experience within a customer service or customer facing environment.
**Required Qualifications**
- High school diploma (minimum).
**Travel Requirements**
- In accordance with business needs.
**BENEFITS**
On joining the Company, you will be eligible to join our Employee Benefits Program. Key features of the Employee Benefits Program include:
- Life Insurance and Accidental Death.
- Critical Illness.
- Long Term Disability.
- Health Care.
- Dental Care.
-
Junior Client Services Coordinator
6 months ago
Montréal, Canada Dextel.Agency Full time** Join Our Web Agency as a Junior Client Services Coordinator** We're looking for a passionate **Junior Client Services Coordinator**, with a knak for tech, communication & marketing, to join our dynamic **web agency!** **Location**: This is an in-office position in Montreal. We believe that in-person collaboration is essential for clear communication,...
-
Coordonnateur(Trice) Des Services Client
4 days ago
Montréal, Canada Avison Young Canada Full timeOur Story: **Notre parcours** **À propos de vous**: Vous êtes une personne performante qui cherche à s’accomplir dans un environnement dynamique. Vous faites preuve de rigueur dans votre travail mais êtes à l’aise de collaborer avec une équipe de personnes hautement motivées. Vous savez communiquer clairement et avec concision avec collègues et...
-
Client Coordinator
3 weeks ago
Montréal, QC, Canada Charles River Laboratories Full timeReq ID #: 225049 Montreal, QC, CA; Laval, QC, CA 1st Full time For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in...
-
Client Care Coordinator
6 months ago
Montréal, Canada Chabad Lifeline Full timePOSITION OVERVIEW: As a Client Care Coordinator, you will be an integral part of our coordination team, contributing to the enhancement of the overall client experience, care, and outcomes. Your role extends beyond traditional coordination responsibilities, as you will actively engage in creative problem-solving to overcome obstacles that may impact optimal...
-
Client Service Associate
6 months ago
Montréal, Canada Fiera Capital Full timeAt Fiera Capital We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions: - Your Inclusive Experience: We are committed to cultivating an inclusive, safe, and trusting work environment. - Your Growth & Empowerment: We have ambitious...
-
Client Care Coordinator
6 months ago
Montréal, Canada Field Trip Health Full time**About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...
-
Client Service Advisor
7 months ago
Montréal, Canada BMO Financial Group Full time105-119-129 rue St-Jacques O Montreal Quebec,H2Y 1L6 Provides exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service...
-
Ssense Montreal
7 months ago
Montréal, Canada SSENSE Full timeCompany Description SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. SSENSE has garnered critical acclaim as both an e-commerce...
-
Client Service Manager
6 months ago
Montréal, Canada ADP Full time**ADP is hiring a Client Service Manager** - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Well, this may be the role for you. Ready to make your mark? As a** Client Service Manager**, you’ll help our clients leverage ADP's exceptional business solutions so they can focus on what matters...
-
Client Service Manager
6 months ago
Montréal, Canada ADP Full time**ADP is hiring a Client Service Manager** - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Well, this may be the role for you. Ready to make your mark? As a** Client Service Manager**, you’ll help our clients leverage ADP's exceptional business solutions so they can focus on what matters...
-
Client Services Specialist
7 months ago
Montréal, Canada Canada Data Communications Management Corp. Full time**Position: Client Services Specialist** **T**ype: Full Time Permanent** **Location: Montreal** DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling...
-
Client Service Representative, Courier
6 months ago
Montréal, Canada Omnitrans inc. Full timeIf you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place ! Omnitrans is currently searching for a Client Service Representative,...
-
Director of Client Services
2 weeks ago
Montréal, Canada Chrono Innovation Full time**Chrono Innovation**: Chrono Innovation is a fast-growing tech startup that provides a cutting-edge solution to help people manage their time more effectively. Our flagship product, ChronPlatform, is designed to optimize productivity and streamline workflows by automating time-tracking and task management. At Chrono, we arm upstarts with the tools to adapt...
-
Client Services Coordinator
7 months ago
Montréal, Canada GES Canada Limited Full time**Company Profile** GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe, and the Middle East. We create some of the most influential exhibitions in the world - think international medical symposiums, industry leading exhibitions for technology,...
-
Bilingual Client Account Coordinator
6 months ago
Montréal, Canada Fuze HR Solutions Inc (Internal) Full time**Job Summary**: We are looking to hire a** Bilingual Client Account Coordinator** to support our National Account Manager. This is a great opportunity for energetic, motivated, administrative professionals who enjoys making sure their clients’ needs are attended, and offer amazing customer service and support to team members and all internal and external...
-
Client Relations
7 months ago
Montréal, Canada Nymbus Capital Full time**About Nymbus Capital** Nymbus is a trailblazing financial services firm combining data analysis, innovation, and capital markets expertise. We manage portfolios for institutional and ultra-high-net-worth investors, tackling challenges in investment management with cutting-edge technology. Our investors, directly or indirectly, include retirement funds,...
-
Client Service Director
6 months ago
Montréal, Canada Mercer Full time**Client Service Director - Delegated Solutions**: Mercer has an opportunity for a Senior Client Service Professional in our Delegated Solutions group. This role can be located in Toronto or Montreal. Delegated Solutions involves the outsourced investment management of institutional assets. Mercer hires underlying investment managers within each of our...
-
Client Support Coordinator
3 months ago
Montréal, QC, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Client & Sales Support Coordinator
6 months ago
Montréal, Canada Econolease Full time**Location: Montreal, QC** **About Us**: Join our fast-growing, enthusiastic team of young go-getters in a highly successful finance business. Where our passion is driven by a common purpose—to disrupt and change the $76 billion-dollar asset-based lending industry. For over 30 years, Econolease has led North America in restaurant equipment financing....
-
Bilingual Client Services Advisor
7 months ago
Montréal, Canada CWB Group - Industry Services Full time**Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...