Manager - Prevention Support Services

2 weeks ago

Richmond, Canada WorkSafeBC Full time

Job requisition number

038069

Job location

Richmond

Full-time / part-time

Full-time

Posting period

From 06/26/2023 to 07/07/2023

Overview

Are you interested in leading a team that manages communications from Prevention's key stakeholders, our workers, and employers?

As **Manager, Prevention Support Services**, you’ll look after operations in the department and lead a team who identify and respond to mental health risk situations, provide support to injured workers and their families during periods of psychological distress, and serve as a resource to case management teams throughout the province. You’ll be responsible for ensuring that goals and key performance indicators are met through promoting and fostering continuing quality improvement and creating a supportive work environment with open communication and teamwork.

This is **temporary** position for eighteen-months.

**How you’ll make a difference**: You’ll help ensure B.C. workers go home safely at the end of their workday.

**Where you’ll work**

You’ll work primarily from your B.C. home and occasionally in our Richmond office.

What you'll do

**What you’ll do**:

- Oversee Prevention Support Services operations for effective service delivery.
- Develop and implement strategic business plans, aligning activities to support objectives.
- Foster a service-oriented approach, promptly addressing stakeholder needs and resolving issues.
- Collaborate with the management team in process and business planning activities.
- Lead and manage staff, including recruitment, performance evaluation, and development planning.
- Ensure compliance with WorkSafeBC's safety policies, conduct inspections, hold meetings, and investigate accidents.

Is this a good fit for you?

**Is this a good fit for you?**

We’re looking for someone who can:

- Demonstrate self-awareness, initiative, and a drive for continuous personal and professional development.
- Lead a team in a complex, high-volume, regulatory environment.
- Build partnerships with internal and external stakeholders.
- Display personal resiliency, strong organizational and time management skills to achieve positive outcomes under stress.
- Exhibit strong decision-making, problem-solving, and customer service skills, with occasional travel within the province.

**Your background and experience**
- A degree in a related field and 3 years’ of experience in a call centre environment.
- People management experience is an asset.

We'll consider an equivalent combination of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must confirm you’re legally entitled to work in Canada.

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re
- implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

**Who are we?**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honored to serve the 2.49 million workers and 263,000 registered employers in our province.

**What’s it like to work at WorkSafeBC?**

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experience that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

**Learn more**:Discover who we are.

**Our benefits**

As a member of our team, you’ll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

- 4 weeks of vacation
- Extensive health care and dental benefits
- Sick leave

**Want to apply?**
- Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
- Please note that we will be starting assessments prior to the closing date.
- This position may be filled by a pre
- posting placement.

  • Loss Prevention Systems Technical Specialist

    5 days ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department currently has the following opportunity...

  • Manager, Children's Respite and Family Support

    4 weeks ago

    Richmond, Canada Aspire Richmond Support Society Full time

    Spark your passion and discover your potential with Aspire Richmond (Formerly Richmond Society for Community Living - RSCL). Join a team that truly cares about what matters to you. Be empowered, challenged, and supported as a leader to ignite change! Our roots run deep in the Richmond community with 40 years of program delivery and almost 300 employees. We...

  • Manager, Inclusion Support and Staff Development

    7 days ago

    Richmond, Canada Aspire Richmond Support Society Full time

    Spark your passion and discover your potential with Aspire Richmond. Join a team that truly cares about what matters to you. Be empowered, challenged and supported as a leader to ignite change! Our roots run deep in the Richmond community with 40 years of program delivery and over 300 employees. We live and breathe inclusion with a strong belief in the...

  • Technician, Line Service

    4 weeks ago

    Richmond, Canada Signature Flight Support Full time

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. A Line Service Technician...

  • Support Analyst I

    4 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 037785 Job location Richmond Full-time / part-time Full-time Salary Starting from $ 28.22 per hour Posting period From 04/18/2023 to 05/31/2023 Overview **How you’ll make a difference**:As a Support Analyst I at WorkSafeBC, you’ll be using leading-edge technology to help connect British Columbians to healthy and safe...

  • Support Analyst I

    4 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 038373 Job location Richmond Full-time / part-time Full-time Salary $ 30.12/hourly Expected Salary Range Posting period From 11/28/2023 to 12/11/2023 Overview **How you’ll make a difference**:As a Support Analyst I at WorkSafeBC, you’ll be using leading-edge technology to help connect British Columbians to healthy and...

  • Support Analyst Ii

    7 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 038011 Job location Richmond Full-time / part-time Full-time Salary Starting from $34.77 ($ 65,548 per annum) Posting period From 06/08/2023 to 06/30/2023 Overview **How you’ll make a difference**:As a quality assurance analyst II at WorkSafeBC, you’ll be using leading-edge technology to help connect British Columbians...

  • Airport Ramp Service Agent

    4 weeks ago

    Richmond, Canada Signature Flight Support Full time

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. A Line Service Technician...

  • Hcs Support Assistant

    4 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 037943 Job location Richmond Full-time / part-time Full-time Posting period From 05/16/2023 to 05/30/2023 Overview We’re looking for a HCS Support Assistant to perform a variety of administrative support functions, including coordinating projects, arranging meetings, preparing reports, and maintaining files. If you enjoy...

  • IT Support Specialist

    6 days ago

    Richmond, Canada Richmond Olympic Oval Full time

    **Position Type**:Regular Full-Time **Department**:Innovation & Technology (IT) **Direct Supervisor**: Innovation & Technology Manager **Application Closing Date**:December 1, 2023 **Number of positions available**: 1 **Supported hardware includes, but is not limited to**: - User desktops, laptops, tablets, and peripherals - User mobile devices - Theatre...

  • Manager Advisor Support

    7 days ago

    Richmond, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Support Clerk Assessments

    4 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 038435 Job location Richmond Full-time / part-time Full-time Salary $24.67/hourly Posting period From 01/22/2024 to 02/02/2024 Overview Do you have excellent customer service skills and enjoy working through a variety of tasks and responsibilities? We’re looking for two support clerks to assist with queueing work for the...

  • Support Service Delivery Manager

    2 weeks ago

    Richmond Hill, ON, Canada Connex Telecommunications Inc. Full time

    Senior Customer Service Manager with Contact Center Background We are seeking a self-motivated, experienced and dedicated Customer Service Manager with CC Genesys technical background to join our team. This person should possess excellent customer service skills; these skills must be applied to both internal and external clients. VIP Customer Service...

  • Manager, Operations Ii

    2 weeks ago

    Richmond, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role impact**: To provide management for the effective operation of a major Shopping Centre by directing and coordinating the efforts of the operations team and overseeing the services provided by external resources such as architects, consultants, contractors and suppliers so that the Centre is managed within budget and meets CF standards. **What you...

  • Maintenance Supervisor

    7 days ago

    Richmond, Canada ContainerWorld Forwarding Services Inc Full time

    **About Commercial Logistics**: Commercial Logistic Inc. is an asset based trucking company, offering both less-than-truckload (LTL) and truckload (FTL) service to all points in the Province of British Columbia, Canada. Both companies are headquartered in Richmond, British Columbia. **Position**: Maintenance Supervisor **Work Location**: Richmond, BC or...

  • Manager Operations Ii

    4 weeks ago

    Richmond, Canada The Cadillac Fairview Corporation Limited Full time

    **THE CHALLENGE** To provide management for the effective operation of a major Shopping Centre by directing the efforts of a well qualified Operations Management team in coordinating the activities of internal staff and the services provided by external resources such as architects, consultants, contractors and suppliers in order to ensure the Centre is...

  • Manager, Board Governance

    7 days ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 037806 Job location Richmond Full-time / part-time Full-time Posting period From 03/17/2023 to 03/30/2023 Overview We are looking for a **Manager, Board Governance** to leverage effective governance and efficient administration to fulfill the mandate of WorkSafeBC’s Board of Directors (BOD). In this role, you’ll manage...

  • Warehouse Administrator

    4 weeks ago

    Richmond, Canada ContainerWorld Forwarding Services Inc Full time

    Would you like to join a growing Logistics Company like ContainerWorld Forwarding Services Inc. located in Richmond, BC to support the Warehouse Management Systems? **About ContainerWorld Forwarding Services Inc**: ContainerWorld Forwarding Services Inc. located in Richmond, British Columbia is a premier logistics provider for the beverage industry;...

  • Technical Support

    2 weeks ago

    Richmond, Canada Applied Biological Materials Inc Full time

    **Responsibilities** will include, but not limited to: - Handle and manage customer inquiries and orders while ensuring high quality and timely expedition of customer requests - Provide experimental guidance and product support to assist customers with resolving technical issues - Generate price quotations for customized biotech services and products -...

  • Internal Audit Manager

    4 weeks ago

    Richmond, Canada WorkSafeBC Full time

    Job requisition number 037750 Job location Richmond Full-time / part-time Full-time Posting period From 02/24/2023 to 03/09/2023 Overview Are you passionate about internal auditing and leading a team? We are looking for an **Internal Audit Manager** to lead internal audit teams that provide risk-based internal assurance services to evaluate and...