Furniture Solutions Advisor

3 weeks ago


Edmonton, Canada Grand & Toy Full time

**Who is Grand & Toy?**

For 140 years, Grand & Toy has partnered with customers to change the way Canadian businesses work and help them compete. And what we do for others, we do for ourselves. We embrace transformation and innovate for customers and partners, and our employees as well. At Grand & Toy, you can be part of the change by learning and growing along with the business.

**What will I do?**
- Product Sourcing and Product Recommendations (30%)
- Quote Creation for Customers and Sales Teams (20%)
- Customer Order Management and Processing (15%)
- Pre-sales technical support and sales assistance (10%)
- Special order processing (10%)
- Installation and service quote coordination (15%)

**What qualifications do I need?**
- Second school diploma required. Post-secondary education in a business or technology related field is preferred.
- Minimum 2 years experience in a related field (inside sales, customer service within the furniture industry).
- Competency in sales, sales process, customer service and work flow management associated with the sale of furniture goods and/or services including chairs, filing cabinets and Visual.
- Current working knowledge of the commercial furniture industry and products preferred.
- Strong computer proficiency in Microsoft Word, Excel, Outlook, Order Management Systems, Call Management Software, Search Engine.
- Customer service focused with the ability to negotiation favorable solutions.
- Ability to read and understand furniture product specification documents.
- Proficient written and oral business communication.
- Excellent time management skills with the ability to multitask in a fast-paced work environment.
- High attention to detail.
- Bilingualism in English/French is an asset.

**What does Grand & Toy offer?**
Grand & Toy offers competitive wages and benefits packages based on education and experience. We proudly provide comprehensive training for all new associates, along with incentives such as our associate/corporate discounts and rewards programs for management positions. We celebrate employment equity and diversity.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.



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