Manager, Catering

4 weeks ago

Ottawa, Canada Canadian North Full time

Reporting to: Senior Manager, Cabin Safety & Onboard Products
- Non-Bargaining

DUTIES AND RESPONSIBILITIES:

- Must be able to perform, but not be limited to, the following duties and responsibilities:_
- Ensuring that all Commissary & Catering department personnel have safety as their primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
- Ensuring continual improvement through the periodic review of all processes;
- Ensuring that Commissary & Catering department personnel execute their duties with a positive and supportive approach when interacting with the internal and external customers;
- Developing and administering the Commissary budget;
- Managing and supporting the day-to-day functions of YOW & YFB Commissary agents, along with the Coordinator of Catering & Inflight Product;
- Ensuring adequate on-call and weekend coverage schedule to ensure adequate support in event of IROPS;
- Maintaining relationships with suppliers and sourcing new suppliers and equipment as required;
- Ensuring Health Canada requirements are met and participating in audits related to food services;
- Maintaining food safety training program for cabin crew;
- Preparing catering orders with major vendors;
- Receiving, reviewing and actioning invoices;
- Preparing reports of inventory, utilization and sales for commissary, catering and inflight products from which detailed analysis can be made;
- Conducting regular physical audits of kitchens and Canadian North facilities handling catering;
- Submitting catering orders and coordinating food and beverage services for scheduled/charter flights and airlines operating on behalf of Canadian North;
- Reviewing Inflight reports to investigate, provide solutions and respond to observations made by crew members;
- Frequent travel on flights to monitor all aspects of catering and inflight product loading, equipment, management, delivery and customer experience;
- Maintaining a program to monitor and inspect on board equipment including carriers and trolleys;
- Ensuring that all departmental manuals, service training and forms are current;
- Seeking out efficiencies and ways to improve processes and products;
- Reconciling and preparing departmental visa expenses;
- Maintaining and providing service training for cabin crew;
- Working with Charter Sales on service requests appropriate for the client, crew and flight time;
- Maintaining and renewing liquor licences, including associated reporting as required by the LCBO and CRA;
- Ensuring that the reporting of accidents, incidents or hazards are reported appropriately and within a timely manner;
- Assisting with safety investigations;
- Conducting audits or assisting with audits;
- Conducting risk assessments and root cause investigation;
- Assisting in the development and monitoring of corrective actions plans;
- Conducting workplace inspection as required by the Safety Department;
- Other duties as assigned.
- SKILLS AND QUALIFICATIONS:_
- Include, but not limited to, the following minimum skills and qualifications:_
- High School Diploma or equivalent work experience;
- Minimum two (2) years of relevant previous experience;
- Relevant airline experience considered an asset (e.g. passenger/ramp handling, catering, charter operations, etc);
- Must be fully proficient in MS Office (Excel, Word Power Point);
- Previous experience with inventory distribution and control;
- Operational knowledge/understanding of cargo load control, aircraft limitations and ground handling services would be an asset;
- Adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment with strong time management skills;
- Demonstrated interpersonal and communication skills for internal/external customers and contacts;
- Exceptional organizational, problem solving and analytical skills;
- Ability to work independently with minimum supervision;
- Commitment to continuous improvement and display a high level of initiative, creativity and enthusiasm;
- Previous event planning experience an asset;
- Must be able to work irregular hours to meet demands of charter operations including weekends, holidays and on call, as required;
- Bilingualism (English/French) considered an asset;
- NFSTP (National Food Safety Training Program) an asset, or ability to obtain certification;
- Ability to communicate in Inuktut a definite asset;
- Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing date: November 6th 2023

  • Catering Event Coordinator

    2 months ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Event Coordinator** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to create and build...

  • Catering Event Coordinator

    7 days ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Event Coordinator** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to create and build...

  • Catering Supervisors and Event Captains

    2 months ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Catering Supervisors and Event Captains** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to...

  • Catering Supervisors and Event Captains

    6 days ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Catering Supervisors and Event Captains** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to...

  • Catering Manager

    2 weeks ago

    Ottawa, Canada Krackers Katering Full time

    **Who is Krackers Katering?** Krackers Katering is a social business that provides both catering services for all levels of the private and public sectors as well as community meals through service contracts. Krackers also generates employment opportunities for people who face barriers to employment by providing them with a supportive work environment and...

  • Catering and Events Manager

    5 days ago

    Ottawa, Canada Rideau Club Full time

    **Club Profile**: The Rideau Club offers its members a unique mix of social, dining and business opportunities in the heart of Ottawa, with a history dating back to 1865. The Club is located at 99 Bank Street. *** This position is responsible for the day-to-day general management of catering and event operations, including selling and planning catering...

  • Catering Sales Manager

    3 days ago

    Ottawa, Canada Holiday Inn & Suites Ottawa-Kanata Full time

    **THE OPPORTUNITY**: CATERING SALES MANAGER REPORTS TO DIRECTOR OF SALES & MARKETING **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is...

  • Catering Sales Manager

    2 months ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...

  • Catering Sales Manager

    1 month ago

    Ottawa, Canada National Arts Centre - Centre National des Arts Full time

    **Introducing the National Arts Centre.** The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and...

  • Caterer

    6 days ago

    Ottawa, Canada Culinary Conspiracy Full time

    **About us** **OTTAWA'S PREMIER GOURMET CATERING & BEVERAGE COMPANY** **CELEBRATING 20 YEARS !! Exceptional Catering in Ottawa Since 2003** Our Mission is Simple ~ To Ensure Event's are The Best We Can Possibly Make It ! We are professional, agile, fast-paced, and our goal is to execute daily catering requirements, on time delivery for functions, of high...

  • Catering Sales Manager

    1 month ago

    Ottawa, Canada Homewood Suites by Hilton Ottawa Downtown Full time

    **Description**: Job Purpose: Generation of top-line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues. Job Responsibilities: 1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying...

  • Catering Coordinator

    17 hours ago

    Ottawa, Canada Levy Restaurants Full time

    **Job Title: Catering Coordinator** **Department: Premium & Catering Services** **Reports to: Premium/Catering Manager** **Last Updated: January 27, 2022** **Supervisor Responsibilities** This job some supervisorial responsibilities. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an...

  • Caterer

    3 weeks ago

    Ottawa, Canada Fireside Pictures Full time

    Overview: We are seeking a skilled and experienced Mobile Food Truck Caterer to join our team here at Fireside Pictures. You will be responsible for preparing and serving food on our film sets to our Cast and Crew. This position consists of 14 days of steady employment, over a 3 week span, and provides the opportunity to get your foot in the door with one of...

  • Catering Chef

    2 weeks ago

    Ottawa, Canada the urban element Full time

    **Job Overview**: Urban element is seeking an experienced hospitality professional to fill the role of Catering Chef. Our culinary mission is providing exceptional culinary experiences for all our guests, delivered upon by a team of good people. Urban element’s Catering Chef is responsible for all details associated with the kitchen organization,...

  • Catering Supervisor

    3 days ago

    Ottawa, Canada Levy Restaurants Full time

    **We are so excited to have sports and entertainment back in Ottawa for the 2024 season! We are looking for amazing staff to bring energy and great customer service skills to fans returning to TD Place Stadium. Help us cheer on the Ottawa Redblacks!** **We are looking for.** **Catering Supervisor for TD Place Stadium.** **Essential Duties and...

  • Catering Coordinator

    1 month ago

    Ottawa, Canada Panera Bread - FMI Group Full time

    **Location: 320 West Hunt Club Road, Ottawa, Ontario** We are growing — both as a Company and as Individuals! We are shaping food culture within the restaurant industry through our pride and commitment to innovation and differentiation. We have an excellent opportunity for a Catering Coordinator to join our thriving and fast paced environment. As part of...

  • Catering Chef

    6 days ago

    Ottawa, Canada Biagio's Italian Kitchen Full time

    **Catering Chef: Join us and be part of an exciting journey in hospitality feeding the Movie industry!** Are you looking for a job that ACTUALLY values you, your hard work and shows that appreciation with advancement? How would you like to be part of a winning team in a fast-paced, fast-growing organization. If you want to be a part of the A team, - KEEP...

  • Catering Sales Manager

    6 days ago

    Ottawa, Canada Ottawa Marriott Hotel Full time

    **CATERING SALES MANAGER** **BE PART OF MARRIOTT OTTAWA’S FUTURE** Experience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of...

  • Catering Sales Manager

    2 days ago

    Ottawa, Canada Marriott Ottawa Full time

    **DIRECTOR OF ROOM OPERATIONS** Reports To: General Manager **BE PART OF OTTAWA’S TOP HOSPITALITY TEAM** Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful...

  • Marketing Manager

    1 week ago

    Ottawa, Canada My Catering Group Full time

    As a new position, the Marketing Manager will be responsible for establishing and leading My Catering Group's marketing initiatives, focusing on developing a coordinated approach to marketing, building long-standing relationships with key partners, developing strong brand awareness, and driving sales growth. This role will be pivotal in shaping the marketing...