Catering and Events Manager

3 weeks ago

Ottawa, Canada Rideau Club Full time

**Club Profile**:
The Rideau Club offers its members a unique mix of social, dining and business opportunities in the heart of Ottawa, with a history dating back to 1865. The Club is located at 99 Bank Street.

***

This position is responsible for the day-to-day general management of catering and event operations, including selling and planning catering events such as parties, wedding receptions, banquets, meetings, conferences, and charity events, as well as the Club’s social events. This position entails every aspect of the “catering experience” for all members and guests. It serves as a liaison between other club departments, including the kitchen and administration. As a member of the Extended Leadership Team, the Catering and Events Manager is expected to be a leader, teacher, and role model for all staff.

DUTIES AND RESPONSIBILITIES

General
- Manages all aspects of the catering and event operations.
- Conducts sales tours of the facility and attends occasional shows, networking events, and other outreach events to generate leads.
- Seeks out new and innovative opportunities to continually impress the members and guests, and displays strategic thinking, excellence, passion, and forethought.
- Keeps the Assistant General Manager and Chief Operating Officer informed of all significant or potentially significant operating matters, problem areas, achievements, or any other matters of importance.
- Works with the Executive Chef and Food and Beverage Manager to ensure successful execution of all events.
- Actively participates as a member of the Extended Leadership Team (ELT).
- Serves as a staff liaison on appropriate Club committees and at planning meetings with event organizers and catering event planners.
- Communicates and works closely with the Assistant General Manager to discuss service requirements and facility conditions to develop and plan for recommended capital needs related to catering and event operations.
- Maintains all banquet areas in accordance with the standards set out in the RC Standards document.
- Completes regular evaluations of the catering and events program.
- Undertakes special projects as requested by the General Manager & COO or Assistant General Manager, including duties beyond the management of the catering and events operations department.
- Ensures compliance with all legal, legislative, health & safety, and employment handbook requirements (e.g. licensing, etc.).

**Member and Guest Experience**
- Works with the Executive Chef and Food and Beverage Manager to create ‘event experiences’ through wine pairing dinners, private functions, chef’s table, specialty dining events, membership engagement opportunities and the like.
- Ensures that outstanding service is delivered to all members and guests throughout their catering or event experience.
- Maintains contact with members or guests throughout the event and helps to ensure maximum member/guest satisfaction.
- Receives and resolves complaints from members, guests, and staff with a high level of professionalism.
- Interacts with members and guests answering questions, solving problems, overseeing services, attention to detail, and cleanliness.

**Financial Management**
- Assists in the preparation of the marketing plan to increase the profitability of the banquet operation.
- Assists in preparing the annual budget for catering and event revenue and related expenses; monitors performance against budget; takes corrective action as necessary to help ensure that budget goals are met.
- Prepares detailed BEO’s for each event and ensures all appropriate charges are billed correctly and that invoices are sent out to the event organizer within two (2) business days.
- Researches new products or services and develops an analysis of their costs/benefits.
- Assists the Assistant General Manager as well as the Controller in developing/implementing long-range (strategic) and annual business plans, operating reports, forecasts, and budgets as they related to the catering and events operations.

**Employee Management**
- Oversees the set-up of all functions/banquets ensuring proper procedures are adhered to and executed according to the standards set out by the Club and requirements detailed in the BEO’s.
- Work with the floor supervisors to co-ordinate the activities of workers in banquet rooms, kitchens, bars, and other areas during events.
- Assists in creates training programmes for banquet staff, including training manuals, documents, and media presentations.
- Assists with banquet staff hiring and completion of annual staff evaluations.

**JOB REQUIREMENTS**
- Perform manual labor for extended periods of time, sometimes under unfavorable working conditions.
- Walk an average of two to five (2-5) kilometers a day.
- Must be able to sit, stand, bend, stoop, and walk for up to five hours at a time, while using service equipment, including but not limited to carrying trays, glasses, and tableware.
- Must have sufficien

  • Catering Event Coordinator

    3 weeks ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Event Coordinator** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to create and build...

  • Catering Event Coordinator

    1 week ago

    Ottawa, Ontario, Canada Tulips and Maple Catering Full time

    Event CoordinatorOnsite and Offsite Catered Events - Ottawa, ONTulips & Maple CateringTulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to create and build exceptional events for each...

  • Catering Supervisors and Event Captains

    3 weeks ago

    Ottawa, Canada Tulips and Maple Catering Full time

    **Catering Supervisors and Event Captains** **Onsite and Offsite Catered Events - Ottawa, ON** **Tulips & Maple Catering** Tulips & Maple Catering is in one word, a catering company that is passionate. Whether it is planning a personalized wedding, an elegant themed gala, an important corporate gathering or a festive party at home; our team loves to...

  • Catering and Event Servers

    6 days ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering is Ottawa’s Choice for catering and food services. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food. Bytown Catering is looking for experienced event...

  • Events and Catering Delivery Driver

    2 weeks ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa’s Choice for catering and food services is looking for Drivers. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible. **As a Driver for...

  • Events and Catering Delivery Driver

    2 weeks ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa’s Choice for catering and food services is looking for Drivers. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible. **As a Driver for...

  • Events and Catering Delivery Driver

    2 weeks ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa’s Choice for catering and food services is looking for Drivers. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible. **As a Driver for...

  • Events and Catering Delivery Driver

    7 days ago

    Ottawa, Ontario, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa's Choice for catering and food services is looking for Drivers.As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible.As a Driver for catering...

  • Catering and Events Associate

    1 week ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is looking for a Catering and Events Associate to join our team in Ottawa. The successful candidate will be responsible for providing catering and event services to our clients.The ideal candidate should have a minimum of two years of experience in the catering and events industry. They should have excellent customer service skills, be...

  • Catering Driver

    2 months ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa’s Choice for catering and food services is looking for Catering Drivers. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible. **WE PROVIDE A...

  • Catering Driver

    1 week ago

    Ottawa, Ontario, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa's Choice for catering and food services is looking for Catering Drivers.As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible.WE PROVIDE A SHUTTLE...

  • Delivery Driver for Catering Company

    2 months ago

    Ottawa, Canada Bytown Catering Full time

    Les Traiteurs Bytown Catering, Ottawa’s Choice for catering and food services is looking for Drivers. As a local company involved in the community we have built up our business in large scale. Our business has flourished thanks to our sincere commitment to customer service and a desire to offer the best high quality food possible. **WE PROVIDE A SHUTTLE...

  • Jr. Bilingual

    1 month ago

    Ottawa, ON, Canada S I Systems Full time

    Jr. Bilingual (French) Catering Coordinator to manage office catering requests for events - RQ00877 Location: Ottawa, onsite 5 days per week; 8:30-5:00 pm (7.5 hours per day) – Overtime when required Job ID: RQ00877 Our Professional Services Client is in need of a Jr. Bilingual (French) Catering Coordinator to Jr. Bilingual (French) Catering...

  • Part-time Conference, Catering and Event Coordinator

    2 weeks ago

    Ottawa, Canada Algonquin College Full time

    Department: Conference Catering and Events (Laura Dimic) Position Type: Part-Time Support Salary Range: $19.97-$23.20-Hourly Scheduled Weekly Hours: 24 Anticipated Start Date: February 20, 2024 Length of Contract: N/A Posting Information Posting Closing Date: January 30, 2024 Please note: jobs are posted until 11:59 pm on the job closing date. **Job...

  • Catering Coordinator

    2 weeks ago

    Ottawa, Canada Levy Restaurants Full time

    **Job Title: Catering Coordinator** **Department: Premium & Catering Services** **Reports to: Premium/Catering Manager** **Last Updated: January 27, 2022** **Supervisor Responsibilities** This job some supervisorial responsibilities. **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an...

  • Caterer

    3 weeks ago

    Ottawa, Canada Culinary Conspiracy Full time

    **About us** **OTTAWA'S PREMIER GOURMET CATERING & BEVERAGE COMPANY** **CELEBRATING 20 YEARS !! Exceptional Catering in Ottawa Since 2003** Our Mission is Simple ~ To Ensure Event's are The Best We Can Possibly Make It ! We are professional, agile, fast-paced, and our goal is to execute daily catering requirements, on time delivery for functions, of high...

  • Catering Coordinator

    2 weeks ago

    Ottawa, Canada Levy - TD Place Stadium Full time

    **Summary** The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team. **Essential and Responsibilities** - Coordinate with Catering contacts to establish their catering event expectations -...

  • Catering Manager

    2 weeks ago

    Ottawa, Canada Aramark Full time

    Are you looking for a fun, fast-paced, and rewarding experience? Are you looking for a position in a company that can provide career growth and opportunity? Carleton Dining Services would love to have you on our team! We are hiring a full-time Assistant Catering Manager to join our Catering team on Carleton University campus. Reporting to the Catering...

  • Catering Sales Manager

    2 months ago

    Ottawa, Canada Homewood Suites by Hilton Ottawa Downtown Full time

    **Description**: Job Purpose: Generation of top-line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues. Job Responsibilities: 1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying...

  • Catering Sales Manager

    1 week ago

    Ottawa, Ontario, Canada Homewood Suites by Hilton Ottawa Downtown Full time

    Description:Job Purpose: Generation of top-line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues.Job Responsibilities:Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the...