Catering Sales Manager

3 weeks ago

Ottawa, Canada Marriott Ottawa Full time

**DIRECTOR OF ROOM OPERATIONS**

Reports To: General Manager

**BE PART OF OTTAWA’S TOP HOSPITALITY TEAM**

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of Event space, a 26th-floor Concierge Lounge, SPIN Kitchen & Bar, and a Starbucks, crowned by our rotating rooftop Summit venue, we are the tallest hotel in the City and second-largest hotel overall.

Marriott Ottawa is preparing to begin a transformative, top-to-bottom renovation of all guestrooms, event space, restaurants and public areas, commencing in 2023, positioning the hotel to continue its storied legacy of hospitality excellence.

**Be **where you can do your best work, **Be**gin your purpose, **Be**long to an amazing global team, and **Be**come the best version of you.

**YOU’RE A GREAT FIT IF**:

- Flourish in a fast-paced environment with multiple priorities.
- Can see the big picture and act proactively with a solution-focused mindset.
- Are Caring
- Are a Storyteller
- Are Extraordinary
- Are Open Minded
- Demonstrate Wonderful Hospitality. Always.

The **Catering Sales Manager** is responsible for the development of new accounts with potential for primarily catering requirements for day meetings, social events, holiday parties etc. both inside and outside of the hotel. Build meaningful customer loyalty through client partnerships and industry networking. Maximize account revenue penetration through effective use of sales resources

**YOUR RESPONSIBILITIES MAY INCLUDE**:

- Identify, solicit and qualify strategic accounts in assigned markets to develop definite bookings and leads.
- Responsible for booking new business through the execution of pro-active sales efforts and the promotion and follow up of existing leads.
- Responsible for achieving personal sales activities (outside calls, entertainment sites, solicitation letters) and definite catering revenue production goals.
- Quoting and negotiating prices within established parameters and processing/negotiating contracts.
- Closing business efficiently and coordinating with the Event Management department to ensure delivery of hotel’s promised services.
- Participation in creative site inspections, hotel marketing caravans and trade shows.
- Must be available to travel and work some weekends as required.
- Develop sales strategies and action plans towards achieving maximum revenue penetration for each account.
- Cooperate and communicate with other departments in arranging site visits, special events, client hosting by providing information of interest regarding all clients.
- Promote and encourage inter-departmental cooperation and communication to improve customer service and overall satisfaction.
- Attend all departmental meetings on a regular basis, offering constructive feedback and input.
- Other reasonable duties as required.

**JOB SPECIFICATIONS**:

- **Education/Experience and skills**_
- Bachelor Degree and/or Hotel Management degree (asset).
- Minimum of 5 years hotel sales experience or similar environment required.
- Bilingualism (English & French).
- Proficient Knowledge of business systems including Windows, Word/Excel an asset.
- Prior Industry affiliations and a catering or events background a definite asset
- **Complexity/Analysis**:_
- Highly motivated and results driven with a proven ability to close business and maintain client relationships.
- Excellent interpersonal and communication skills, both written and spoken.
- Proactive and able to manage multiple functions and projects while meeting deadlines.
- A strong team player.
- Able to work in a fluid environment and with mínimal supervision.
- Able to strategize and provide recommendations on new business opportunities and effectively determine value and profit of potential opportunities.

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others

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