Customer Service/service Coordinator

7 days ago

Concord, Canada Vinylbilt Windows and Doors 2021 Inc. Full time

**Window Experience Preferred**

**Duties and Responsibilities**
- Data entry for window and door system orders and administrative support for the Customer Service Department/Service Department.
- Ensures outstanding quality of service; customers have direct access to the Representative and are served in a professional, dynamic and competent manner.
- Provides assistance to cad department to overcome backlog.
- Assists customers with the purchase and ordering of window and door systems on telephone as well as walk-in customers.
- Customer concerns and questions are addressed and solved within the appropriate delays. Follow-ups are conducted to ensure customer satisfaction.
- Back-up for reception as needed.
- Makes an equal contribution in relation to other Customer Service/Service Representatives in terms of the department’s productivity.
- Completes daily responsibilities in a timely fashion in order to ensure data is available for reporting and product is shipped on time.
- Adheres to VB's policies and procedures in order to deliver optimal servicing.
- Supports sales initiatives using various techniques to add value, such as: Presents additional information on products.

Positively positioning Vinylbilt products and services to existing and prospective customers by keeping up to date on markets, products and competition.
Window take-off an option whenever time permits.
- Assists customers with system inquires.
- Working with team members to ensure the productivity and team spirit is at 100%.
- Other duties as required.

**Qualifications**:
**1. 1-3 years experience in a customer service/service role.**

**2. Manufacturing experience an asset.**

**3. Post secondary education preferred.**

**4. Demonstrates a customer-focused and action oriented approach.**

**5. Accurate and efficient data entry skills.**

**6. Superior problem solving skills and analytical ability.**

**7. Excellent verbal and written communication skills.**

8. The ability to work in a highly organized manner with detail and accuracy while meeting deadlines and balancing multiple tasks.

9. Proficient in MS Office (Word, Excel, Outlook)

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Dispatcher/customer Service

    2 months ago

    Concord, Canada Smile HVAC Service and Installation Full time

    Company providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...

  • Dispatcher/customer Service

    7 days ago

    Concord, Canada Smile HVAC Service and Installation Full time

    Company providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...

  • Transportation Service Coordinator

    1 month ago

    Concord, Canada National Shunt Service, LLC Full time

    **Transportation Services Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock operation...

  • Transportation Service Coordinator

    2 weeks ago

    Concord, Canada National Shunt Service, LLC Full time

    **Transportation Services Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock operation...

  • Transportation Service Coordinator

    2 weeks ago

    Concord, Canada National Shunt Service, LLC Full time

    **Transportation Services Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock operation...

  • Hvac Customer Service Representative

    6 days ago

    Concord, Canada Mr. Service HVAC Full time

    Job Description: At Mr. Service, we have a great opportunity for our next potential of Customer Service Representative. We are looking for an optimistic results-driven individual with a high-integrity to join our new company. As a new trusted Canadian owned and operated company, there will also be potential for advancement within the company. What we...

  • Customer Service Coordinator

    2 months ago

    Concord, Canada Capital Fire & Security Inc. Full time

    We are seeking a highly motivated and experienced Customer Service Coordinator to join our team. As the Customer Service Coordinator, you will be responsible for overseeing the customer service department and ensuring that our customers receive excellent service. **Responsibilities**: - Responsible for daily service calls - Send weekly reminders for annual...

  • Customer Service/service Coordinator

    3 weeks ago

    Concord, Canada Vinylbilt Windows and Doors 2021 Inc. Full time

    **Window Experience preferred** **Duties and Responsibilities** - Data entry for window and door system orders and administrative support for the Customer Service Department/Service Department. - Ensures outstanding quality of service; customers have direct access to the Representative and are served in a professional, dynamic and competent manner. -...

  • Customer Service/service Coordinator

    2 days ago

    Concord, Canada Vinylbilt Windows and Doors 2021 Inc. Full time

    **Duties and Responsibilities** - Data entry for window and door system orders and administrative support for the Customer Service Department/Service Department. - Ensures outstanding quality of service; customers have direct access to the Representative and are served in a professional, dynamic and competent manner. - Provides assistance to cad department...

  • Bilingual Transportation Coordinator

    2 months ago

    Concord, Canada National Shunt Service, LLC Full time

    **Bilingual Transportation Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock...

  • Customer Service/ Order Entry Coordinator

    2 weeks ago

    Concord, Canada Inter Canada Fisheries Full time

    Inter-Canada Fisheries is a Canadian importer and distributor of fresh and frozen fish and seafood products. Our office and main warehouse is located at 270 Pennsylvania Avenue, Concord, Ontario. We are looking for a Customer Service representative to join our success driven team. **Working Days: Tuesday - Saturday** **Timing: Tuesday - Friday - 12pm -8...

  • Order Desk

    6 days ago

    Concord, Canada Link Product Solutions Limited Full time

    **ORDER DESK-CUSTOMER SERVICE COORDINATOR - IMMEDIATE, FULL TIME PERMANENT** Link Product Solutions is one of Canada’s leading suppliers of consumer products to major retailers worldwide. Based on-site at our head office located in Vaughan, Ontario, we are currently recruiting an immediate, full time, permanent Customer Service/Order Desk Representative...

  • Bilingual Transportation Team Coordinator

    7 days ago

    Concord, Canada National Shunt Service, LLC Full time

    **Bilingual Transportation Team Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock...

  • Service Coordinator

    1 month ago

    Concord, Canada RI-GO LIFT TRUCK Full time

    **Overview**: We are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will be responsible for providing exceptional customer support and coordinating service requests. This is a vital role in ensuring the smooth operation of our business and maintaining customer...

  • Order Entry and Customer Service Coordinator

    2 weeks ago

    Concord, Canada Inter Canada Fisheries Full time

    **About the company** Inter-Canada Fisheries is a Canadian importer and distributor of fresh and frozen fish and seafood products. Our office and main warehouse are located at 270 Pennsylvania Avenue, Concord, Ontario. The company will be relocating in Brampton in 2024. We are looking for an Order Entry and customer service coordinator to join our success...

  • Order Entry and Customer Service Coordinator

    2 months ago

    Concord, Canada Inter Canada Fisheries Full time

    **About the company** Inter-Canada Fisheries is a Canadian importer and distributor of fresh and frozen fish and seafood products. Our office and main warehouse are located at 270 Pennsylvania Avenue, Concord, Ontario. The company will be relocating to Brampton in 2024. We are looking for an Order Entry and customer service coordinator to join our success...

  • Order Entry and Customer Service Coordinator

    2 months ago

    Concord, Canada Inter Canada Fisheries Full time

    **About the company** Inter-Canada Fisheries is a Canadian importer and distributor of fresh and frozen fish and seafood products. Our office and main warehouse are located at 270 Pennsylvania Avenue, Concord, Ontario. The company will be relocating in Brampton in 2024. We are looking for an Order Entry and customer service coordinator to join our success...

  • Bilingual Transportation Coordinator for Day Shift

    7 days ago

    Concord, Canada National Shunt Service, LLC Full time

    **Bilingual Transportation Coordinator** National Shunt Service Ltd. operates across North America and we specialize in yard management (shunting). Over 20 years of experience providing innovative yard management services (operations and technology), NSSL executes a TOTAL YARD MANAGEMENT PROGRAM for any type of warehouse, manufacturer or cross-dock...

  • Driver Helper Coordinator

    2 months ago

    Concord, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Concord, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Service Coordinator

    1 week ago

    Concord, Canada Eco Choice Windows & Doors Full time

    An award-winning windows and doors replacement company in Vaughan is looking to expand its team by filling a key role within the organization as an Service Coordinator **Primary Responsibilities**: **RESPONSIBILITIES** - Responsible for managing service requests. - Planning and scheduling of technicians for service visits and/or Installs - Day-to-day...