HR Partner, Human Resources, Cacf

6 months ago

St Thomas, Canada Amazon Canada Fulfillment Services, ULC. Full time

Bachelor's Degree from accredited university.

OR
- 2+ year Amazon experience, with 1-year human resources generalist experience OR applicable operations/customer service experience.

In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.

Key job responsibilities
- Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines).
- Foster and role model an environment of inclusion for all employees.
- Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are.
- Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns.
- Create and drive an active approach to impact change and innovation around employee engagement.
- Promote adoption of technology, self-service, change management and continuous improvement.
- Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services.
- Provide effective internal and external customer service with focus on strong communication and business acumen.
- Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training.
- Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders.
- Influence and guide partners to prioritize employee experience and customer obsession when innovating.
- Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.
- Proactively manage professional and personal development through continuous learning and training.
- Be ready to work hard while having fun

St. Thomas, ON, CAN
- Degree in HR, HR Management, Labor Relations, Business/Management, Psychology or a related field.
- Highly effective verbal and written communication skills.
- Experienced with Microsoft Word, Excel, and Payroll Systems and/or HRIS.
- Ability to demonstrate highly effective cognitive and analytical skills, including problem analysis, decision making, financial and quantitative analysis.
- Ability to demonstrate high judgment, empathy, autonomy and flexibility.
- Ability to maintain strict confidentiality regarding payroll, benefits and employee issues as an employee in Human Resources.
- Ability to thrive in an ambiguous environment and when given a deadline, you know how to motivate yourself and meet it.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

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