Organizational Change Management Lead

4 weeks ago

Montréal, Canada The Maples Group (Financial Services) Full time

**Position**:Organizational Change Management Lead

**Location**:Montreal, Canada

**About Us**

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.

Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

**What’s** **it like to work here?**

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

**The Opportunity**

We are looking for an accomplished Organizational Change Management Lead** **to lead our OCM** **team and drive our enterprise change processes ensuring an enthusiastic and engaged adoption by the business of our global operational improvement programmes. This role will focus on the business change aspects of other programs within the operational improvement roadmap.

The Maples Group is committed to investing in the future of the business. This role will initially have a greater focus on the business change aspects of the Client Engagement Lifecycle programme - a programme that is currently in flight and seeks to improve the efficiency of our processes and procedures throughout the client engagement lifecycle. These improved business processes will be supported by new underlying technology solutions.

As a part of our Global Programmes team you will be responsible for:

- Developing a structured approach to lead change management across global improvement programmes being delivered across the Maples Group;
- Assessing the impact of change and the subsequent development and execution of a strategy to support adoption of the changes required by the various global programmes. This includes the design of plans to drive successful project outcomes, building on experience gained throughout the programmes;
- Conducting stakeholder analyses, formulating stakeholder management actions and driving the stakeholder management plan throughout the duration of each initiative;
- Completion of change management assessments and risk mitigation tactics, communicating those insights clearly and succinctly;
- Designing and delivering a communications strategy and plan to support the change aspects of each programme;
- Leading the development and delivery of the business change training required across the business;
- Working with the PMO and Project Managers to integrate change management activities into project plans and execution throughout the full lifecycle of the global projects;
- Supporting, engaging, educating, and coaching senior leaders in helping them fulfill the roles of change sponsors and change leaders;
- Leading and providing direction to and management of the OCM team;
- Soliciting feedback from stakeholders to determine the success of change management activities, ensuring that behavioral changes align with strategic objectives;
- Providing direct support and coaching to managers and supervisors as they support their direct reports through change; _and_
- Effectively aligning, utilizing and developing a team of change management specialists to assist in the responsibilities above and to complete detailed change management activities including training coordination, training development, training facilitation, communications and stakeholder engagement planning, communications content development and stakeholder engagement.

**What You Bring**
- 7 to 10 years of demonstrated experience working on large-scale organizational change efforts, with 5 or more years as a lead - preferably in the professional services or corporate services sectors or as a change consultant;
- A Bachelors or Masters degree or professional qualification in a business discipline (or equivalent work experience) with a focus on human resources or psychology;
- Change management certification or designation desired (PROSCI, Kotter, CCMP, etc.
- Experience in working within a complex matrix organization;
- Experience working in international, virtual, multi-cultural, multi-disciplined, and high performance working teams;
- Strong business acumen and understanding of organizational issues and challenges;
- Strong stakeholder engagement skills, including experience persuasively articulating project and change proposals, socializing ideas and influencing stakeholders towards a recommended solution;
- A solid understanding of how people go through a change and the change process;
- Exceptional communication skills - both written and verbal;
- Effective organization and time management skills with the ability to work under pressure; _and_
- A demonstrated record of being reliable,

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