Administrative Assistant
6 months ago
**Seeking an individual to provide OUTSTANDING CUSTOMER SERVICE in a busy multi-discipline wellness clinic (Physiotherapy, Chiropractic, Massage, etc).**
**A strong interest or experience in natural therapies/health clinics is preferred**
**Please submit a cover letter telling us about any skills or experiences that relates to this position or why you're interested in joining our team**
Full-time (30-42hrs/week) - must be available within clinic hours - 4-5 days a week.
Clinic Hours: Monday - Friday (daily operation hours vary between 9:30am-7pm)
**Responsibilities Include (but not limited to)**:
- Provide exceptional customer service
- Maintain heightened infection control protocols
- General office duties (filing, faxing, copying)
- Answering phones and patient inquiries
- Booking and coordinating patient appointments
- Coordinating practitioner schedules
- Maintaining a clean work environment for patients and staff
- Completing intake/registration/processing of new patients
- Private insurance billing/coordination/verification
- Processing service/product payments
- Becoming knowledgeable about clinic products and sales
**Qualifications -training provided but core skills are necessary to excel**
- Ability to communicate clearly and effectively on the phone
- Has a personable and energetic personality
- Maintain a professional, positive and friendly attitude
- Resourceful, takes initiative, and proven problem solver.
- Attention to detail and exceptional organization skills
- Team work and effective communication skills
- Able to multitask and manage shifting priorities
- Working knowledge of Microsoft Word and Excel
- Able to be independent and productive without supervision
- Highly motivated, reliable and punctual
- Able to learn quickly and with confidence
- Able to appreciate the confidential nature of the position
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$19.00 per hour
Expected hours: 30 - 42 per week
**Benefits**:
- Flexible schedule
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- No weekends
Work Location: In person
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