Administrative Assistant

3 months ago

Hamilton, Canada Miska Trailers Full time

Miska Trailer Factory

Position**:Administrative Assistant**

Shift: Monday to Friday from 8:00 am to 5:00 pm AND / OR Tuesday, Thursday, Friday from 8 am to 5pm, Wednesday from 8 am to 7 pm, and Saturday from 8 am to 3 pm

Administrative Department - shifts may vary Monday to Saturday

Are you looking to work in a well-established organization that is a recognized leader in the utility trailer manufacturing industry? Miska Trailer Factory, which was established in 1994 is currently looking for **Administrative Assistant** who is hoping to find a job opportunity where they can grow alongside our booming business which hit record breaking milestones in 2020, 2021 & 2022 At Miska, we pride ourselves on our commitment to secure employment, guaranteed hours, no layoffs, our green initiatives, and valuing our employees.

**Duties and Responsibilities**
- Assist the organization in day-to-day administrative tasks.
- Address and direct incoming calls to appropriate department.
- Process Sales Order's and Invoices (_Business Central Software_)
- Complete Licensing Paperwork (_Service Ontario Drop-off/Pick-up_)
- Complete Safeties
- Inputs required information into the CRM software
- Ensure all invoices / work orders are completed and payments are accepted from customers in a timely manner.
- Maintain and organize customer files.
- Communicating with customers regarding timelines, final payment, delivery / pickup dates.
- Maintaining a customer-focused environment, keeping customer service a priority, and addressing all inquiries in a professional manner.
- Communicate with Administrative Support Coordinator, Administrative team, Service department, and other applicable parties to ensure that all trailers are processed in a timely fashion.
- Perform other administrative tasks and duties as required.

**Requirements**:

- High School diploma or equivalent
- Post-secondary education in Administration or related field preferred
- Proficiency in MS Office Suite: Excel, Word, PowerPoint, and Outlook
- Experience using Business Central, or CRM is an asset
- Strong organizational and customer service skills
- Dealership/licensing experience an asset

**Working Conditions**
- Ability to sit for long periods of time at a desk
- Ability to use phone frequently
- Regular office sitting and walking in between plant and main office
- Ability to operate the computer daily with repetitive tasks

**Benefits**
- Full-time, permanent employment
- Benefits including Extended Health and Dental Benefits, after completion of probationary period; 3 months
- Free on-site parking
- Service Awards
- Company matching RRSP Program
- Referral bonus of $1,000
- Competitive wages

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Day shift

Ability to commute/relocate:

- Hamilton, ON L8N 2Z7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- administration: 3 years (required)

Work Location: In person

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