Technical Support Representative

2 weeks ago


Winnipeg, Canada EMERGITEL INC. Full time

Accountabilities:
You are the biggest advocate for our customers
Provide knowledgeable technical support and troubleshooting guidance with Network, Internet, Television and Digital Phone
Deliver exceptional customer experience through our Messaging and Phone Platforms while staying within our scope of support
Educate customers in the full benefit of client's products and services
Look for opportunities to improve our business and simplify customer experiences
Ability to work independently through a work from home environment
Accurately document customer interactions and escalate service issues
Provide feedback to leadership teams to improve customer experience
Various other duties as needed
Required Skills, Experience and Qualifications:
Demonstrated customer service experience within a retail, sales, or call center environments
General knowledge of Wi-Fi__33, connectivity, and networking
Exceptional customer service and communication skills
Ability to type at least 40 words per minute
Professional business manner
Excellent organizational and multi-tasking skills and adaptable to changing priorities and challenging situations
A positive “can do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
Other details
This position requires the successful completion of a criminal and credit background check.

Pay: $21.50 per hour

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: On the road



  • Winnipeg, Canada AGI – Aggrowth International Full time

    **Position Title: Technical Sales Representative - Farm Material Handling & Dryers, Western Canada**: **Department: Sales**: **Division: AGI Corporate**: **Location: Winnipeg, MB, Canada**: **About AGI** Listed on the TSX, Ag Growth International Inc. (“AGI”) is a provider of the physical equipment and digital technology solutions required to support...


  • Winnipeg, Canada Polaris Full time

    JOB SUMMARY: Required: Strong language skills in English & French reading, writing, and verbal communication. Polaris Technical Service Representatives (TSRs) are responsible for delivering an industry-leading service experience to Polaris dealers and customers. In this role, you will work on technical problem resolution and product technical training....

  • Inside Sales

    3 weeks ago


    Winnipeg, Canada Proax Technologies Full time

    Salary: $40,000.00Who are we?Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees. Why Choose Proax? Great Place to Work Certified We offer an engaging,...


  • Winnipeg, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...


  • Winnipeg, Canada Fastoche Canada Full time

    **Responsibilities** As a Customer Support Representative, you will work closely with our development team to: - Build strong and lasting relationships with our customers - Perform analysis, diagnosis, and resolution of complex issues for end users; recommend and implement solutions - Assist with testing and replication of issues to define and close...


  • Winnipeg, Canada JJ Cabinet Warehouse Full time

    **About us** JJ Cabinet Warehouse is a small but growing business in Winnipeg. We are professional, agile, innovative, and our goal is to Continue to grow withinn our industry as a leader in not only providing highest quality product at an affordable cost but at the same time providing an unmatched positive experience to the customer leaving them completely...


  • Winnipeg, Canada TEK Group Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians...


  • Winnipeg, Canada Encore Global Full time

    **Position Overview**: The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments. **Key Job Responsibilities**: - Setting up, operating, and dismantling audio visual equipment at events as assigned. - Servicing trade shows, hotel conventions, and staging events. - Verify...


  • Winnipeg, Canada Evident IT Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Winnipeg, Canada Evident IT Inc. Full time

    Education: Expérience: EducationCollege/CEGEPWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...


  • Winnipeg, Canada MacDon Full time

    PURPOSE and SCOPE: Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work in territory with our dealers and customers to investigate product issues, address customer concerns, and provide product training. As part of the larger MacDon team they coordinate closely with...


  • Winnipeg, Manitoba, Canada Gordon Food ServiceGordon Service Alimentaire Full time

    Position Summary: Supports activities for the outside District Sales Representatives (DSR) including order and delivery interaction between customers via telephone, email and Gordon Ordering. Seeks growth opportunities in existing house customers with knowledge and professionalism as well as strengthening customer relationships by representing Gordon Food...


  • Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location.This position is responsible for product support, training, product development, and testing.  Additionally, the Technical Support Specialist will assist in developing innovative strategies and applications to assist our sales team and clients...


  • Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...


  • Winnipeg, Canada Cinqspace Corp. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College/CEGEP - Experience: Experience an asset **Work setting**: - Help desk **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides,...


  • Winnipeg, Canada Tire Trax Full time

    Created by Tire Chalet, western Canada’s largest (and most trusted) tire storage provider, Tire Trax offers an easy-to-use solution that helps tire storage providers (and dealerships) manage their tire inventory. We are currently looking for a full-time Support Lead to join our rapidly growing team. This role is located in Winnipeg, MB. The position will...


  • Winnipeg, Canada Cinqspace Corp. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingHelp deskTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and...


  • Winnipeg, Canada 1300-Applied Industrial Technology Full time

    **MORE ABOUT THE PROGRAM**: We are seeking dedicated students who are interested in building a lasting relationship with us by returning year over year for Co-op terms with the ultimate goal of employment after graduation. As part Applied’s Scholarship Program, at the end of each successful term the selected student will receive a scholarship award for...

  • Sales Representative

    4 weeks ago


    Winnipeg, Canada National Energy Equipment Full time

    National Energy Equipment Inc. is the largest wholesale distributor and service provider of energy related products & equipment in Canada, providing service from coast to coast. We are a diversified company, consisting of HVAC, Hearth, Automation, EV, Propane, Petroleum and Service departments. Our greatest strength is our employees and our objective is to...


  • Winnipeg, Canada PAL Aerospace Full time

    PAL Technical Services  is a leader in international aerospace and defense design, development and operation of airborne surveillance aircraft, line maintenance, heavy maintenance checks and modifications. We provide a wide range of aviation and related services to domestic and international markets.  PAL Technical Services is currently seeking a ...