technical support supervisor

1 month ago


Winnipeg, Canada Evident IT Inc. Full time
  • Education:
  • Expérience: Education
  • College/CEGEPWork setting
  • Help deskTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Communicate technical problems, processes and solutionsSupervision
  • 3-4 peopleComputer and technology knowledge
  • MAC
  • Networking software
  • Networking hardware
  • File management software
  • Security software
  • Database software
  • MS Office
  • MS Windows
  • SQLWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • SittingPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Team playerScreening questions
  • Are you currently a student?
  • Are you currently legally able to work in Canada?Experience
  • 1 year to less than 2 yearsHealth benefits
  • Disability benefits
  • Health care plan
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week


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