Project Manager

6 months ago

Thornhill, Canada CAA Club Group Full time

**About Us**:
We are currently seeking a Project Manager in our Club Operations area. This is a hybrid role that works both in the office and from home.

**Who we are**:
As Canada's largest automobile association, we are passionate about keeping our Members safe
- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward. Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development
- and we regularly recognize their achievements and outstanding results. CAA Club Group (CCG) is known for providing stellar emergency roadside assistance to our motoring Members and non-Members. We work hard and play hard. We're about doing what's right and feeling good about it.

**Position Details**:

- Lead and manage business and operational projects within Club Operations, and on occasion, in collaboration with a PM from another line of business.
- Manage multiple medium
- and large-size projects, that may span across multiple lines of business
- Provide project management direction and guidance to project teams, adhering to proven project management methodologies
- Define and manage the project charter, budget, scope and project management plan
- Establish performance measures for project members and provide meaningful and timely feedback
- Recommend business operational readiness strategies, processes and end user experiences throughout project lifecycle
- Work in collaboration with business teams to determine the objectives and measures upon which the project will be evaluated at its completion
- Oversee operational management of project support resources. Review and provide input on project documentation.
- Collaborate with resource / business managers to effectively resource projects
- Provide regular updates and information to project stakeholders regarding project progress and emerging issues.

**Experience**:

- Three to five years of project management experience in a business setting
- Project Management Professional (PMP) certification (or in progress)
- Strong ability to motivate and inspire others to achieve extraordinary results in a high performance culture
- Excellent skills in project management and planning and tools
- Adept in usage of Microsoft office products - Word, Excel, PowerPoint, and MS Teams
- Strong leadership and stakeholder management skills
- Exemplary communication skills

**Our Commitment**:
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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