Coordinator, Special Events

6 months ago

Vancouver, Canada Covenant House Vancouver Full time

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

**About Covenant House Vancouver**:
Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

**The Impact A Coordinator, Special Events In The Philanthropy Department Can Make**:
As the Coordinator, Special Events you will support the Manager, Special Events with the administration, participant communication, and event coordination behind Covenant House Vancouver’s signature Sleep Out events.

You will be responsible for the administration of Raiser’s Edge (CRM database software) and Luminate, website development and maintenance through TeamRaiser (online peer-to-peer fundraising platform), and communication with event participants and donors to support their fundraising efforts. You will also assist with the implementation of identified strategies for event logistics, guest experience, volunteer management, budget tracking, vendor coordination, post-event evaluation, and participant and donor stewardship.

**How You Will Contribute**:

- Provide administrative support for the Special Events team by Administrating Luminate TeamRaiser including event pages, participant registration, participant fundraising pages, gift entry, and reporting
- Administrating Raisers Edge including tracking actions, proposals, queries, and relationships
- Assist with prospecting, financial tracking, critical path management and stewardship
- Support Manager, Special Events and Philanthropy Officers with administrative duties as needed including updating and managing multiple event and fundraising campaign websites, creating and distributing digital fundraising materials for Sleep Out campaigns, and using these tools to encourage participation and facilitate support through donations and registration.to encourage participation and facilitate support through donations and registration.
- Work closely with the Donations Processing team to ensure timely gift entry, processing, and tax receipting
- Respond to donor inquiries regarding event donation and tax receipts
- Communicate with high-level stakeholders
- Correspond with event participants to answer their questions regarding TeamRaiser fundraising pages and event logistics
- Support the events team to successfully execute the Sleep Out events including the execution of each event’s critical workflow from conception to completion, both for in-person and virtual events
- Work closely with Facilities and Food Services to plan set up and food service
- Support day of coordination
- Lead staff on the night of Sleep out and ensuring the event runs smoothly, efficiently and generates maximum revenue
- Attend events during evenings and weekends for cultivation and stewardship purposes

**Who We Are Looking For?**:
**Education and Experience**:

- College Diploma or Degree
- One or more years of related experience in events, fundraising or administration
- Experienced using Raiser’s Edge and Luminate TeamRaiser is an asset
- Coding and web development an asset

**Competencies**:

- Excellent organization and communication skills, both written and oral
- Strong problem-solving and time management skills
- Ability to work under pressure and meet multiple deadlines
- Thrives in a team environment

**Compensation**:
**Total Rewards**:
This position has flexible working arrangements with a hybrid in office expectation; excellent extended health and dental benefits for you and your spouse & children, including generous counselling benefits. During the first year, employees receive three weeks’ paid vacation, increasing to four in the second year; we have paid sick and personal leave and a matching Registered Pension Plan, investment in professional developm

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