Revenue Operations Manager, Autosync

3 weeks ago

Montréal QC, Canada AutoTrader.ca Full time

**Summary of Job**:
Reporting to the Sr. Director, GoToMarket, you'll strategize and execute revenue enablement programs across all AutoSync products. By collaborating cross-functionally with our sales and performance management teams, you'll understand their biggest challenges and develop feedback loops to ensure GTM/Marketing, Product and field teams are aligned. You will support both sales and PM teams with planned and just-in-time trainings that focus on our customers and drive sales effectiveness.

**Key Areas of Responsibility**:
1. (40%) Lead the development and execution of the revenue enablement strategies and programs for AutoSync sales and performance management (PM) teams to unlock incremental revenue for the business.
- Build revenue enablement programs across products to improve customer acquisition, upsell and customer retention
- Set and measure KPIs tied to business outcomes to understand marketing and sales campaign effectiveness
- Collaborate closely with sales and PM leadership to identify and address performance gaps
- Maintain a sales enablement calendar across the product suite

2. (30%) Build and execute a plan for sales training for both new hires and existing sales and PM teams.
- Design and develop sales training programs focused on ensuring seller competencies across all AutoSync products leading to increased cross-sell and upsell revenue
- Partner closely with the product, product marketing and growth and development folks to ensure ongoing training of soft skills/product readiness in relation to product launches

3. (20%) Support with sales operations and project management across GTM initiatives
- Refine the sales team compensation and incentive structure for each campaign, as needed
- Identify, implement and own the tools and dashboards needed to drive productivity (i.e. forecasting & opportunity management)

4. (10%) Formalize customer and sales feedback to product and support pilot programs on Activix

**Education, Experience and Technical Skills**:

- Bachelor’s degree in business or similar discipline
- Minimum of 3-5 years revenue enablement experience preferably in the SaaS industry
- Strong product development cycle knowledge
- Experience in supporting sales or prior sales/account management experience
- Experience in the automotive industry
- Strong skills in Microsoft Excel

**Required Soft Skills and Competencies**:

- Strong interpersonal skills
- High level of customer focus, relationship management with customers and business partners
- Passionate, self-motivated with ability to work with mínimal supervision
- Excellent verbal, written communication and presentation skills
- Strong analytical and problem-solving skills
- Exceptional organizational skills with the ability to multi-task and prioritize

**What’s in it for you**
- We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

**Fitness and wellness**
- We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

**Benefits from Day 1**
- Gym discounts
- Local in-office free gyms
- Employee and Family Assistance program
- Weekly virtual wellness events
- Conferences & training budget
- Regular internal training programs

**Financial planning**
- Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

**Competitive salary**
- Annual bonus structure
- 3% CPP matching

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