Bilingual Performance Consultant

2 days ago


Montréal QC, Canada AutoTrader.ca Full time

We are seeking an energetic and experienced Bilingual Performance Consultant. This highly motivated individual will be responsible for developing & maintaining existing customer relationships while driving performance across AutoSync’s Digital Advertising, Digital Retail, Website and SEO product lines.

This role will proactively engage in the day-to-day management of the account, including strategic account planning, performance reviews, training, technical acumen, and customer success issue resolution. This role will work directly with Sales, Marketing, and Management within the Dealership.

This position is designed for a person who has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.

**Key Areas of Responsibility**:
1. Business Strategy - Develop a clear understanding of client’s business goals. Craft and implement an effective digital strategy (website, digital advertising, SEO) that delivers performance in line with client’s business goals. Track performance, provide analysis, and become a trusted consultant and advisor.

2. Conducting Monthly Performance Reviews - Consistent completion of performance reviews as per account guidelines to maintain client relationship and monitor effective performance of client’s product suite. Audit product performance and take steps to align execution with strategy.

3. Customer Engagement, Growth and Retention - Building trust and strong relationships with the dealer. Ensure high levels of product adoption where applicable. Identify opportunities for growth within account portfolio. Mitigate potential churn through proactive retention efforts, and in the event of account cancellation, ensure a high rate of account retention.

4. Salesforce & System Compliance - Internal Process Adherence and ensure correct and timely updates within Salesforce.

5. Dealership Training - Train dealership personnel to ensure strong adoption and engagement with AutoSync software products. Present best practices and establish repeatable processes compatible with dealership selling strategies. Ensure training is engaging and interactive. Provide refresher/new feature training to dealerships as required.

**Job Requirements**:
**Education, Experience and Technical Skills**
- 2+ years of work experience in digital marketing. Good knowledge of Website Solutions (CSS, HTML5, User Experience, Browser Compatibility, Landing Page Conversion Optimization), Paid Advertising (Google Ads, Facebook Ads), and/or SEO.
- And/or 2+ years automotive industry experience
- And/or 2+ years account management experience
- Knowledge of Google Analytics is preferred
- Google Adwords, Facebook Ads Certifications preferred.
- Ability to use quantitative & qualitative metrics to communicate progress, identify meaningful trends & make compelling recommendations
- Experience in online media planning, media buying or campaign management would be an asset.
- Bilingual (English/French) is a must.

**Required Soft Skills and Competencies**
- Excellent presentation and communication skills
- Strategic & Collaborative; gets the bigger picture - can work with internal & external teams to bring alignment,
- Ability to communicate a vision and deliver on it
- Credible; does what he/she says he/she is going to do.
- Team player
- Highly professional with incredible energy and enthusiasm

**What’s in it for you**
- We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

**Fitness and wellness**
- We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

**Benefits from Day 1**
- Gym discounts
- Local in-office free gyms
- Employee and Family Assistance program
- Weekly virtual wellness events
- Conferences & training budget
- Regular internal training programs

**Financial planning**
- Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

**Competitive salary**
- Annual bonus structure
- 3% CPP matching



  • Montréal, QC, Canada Altis Recruitment Full time

    Our well established client in the insurance sector is seeking a Bilingual (French/English) Medical Consultant to join their team in Montreal! This full-time permanent opportunity offers a **competitive salary** and **bonus structure**, flexible work schedule (4 days/week remote and 1 day/week onsite in Downtown Montreal), **benefits coverage**, **RRSP plan...


  • Montréal, QC, Canada https:www.pcrecruiter.netsitemap.xml Full time

    Our client, a year-over-year Top Employer is a leader in Business Analytics/BI (Business Intelligence) software sales and services. They have engaged ROSS () to help them recruit a Consulting Manager, Delivery. ROSS is a team of People Specialists helping companies align their People Strategy with their business growth. We provide remote or onsite HR and...


  • Montréal, QC, Canada ROSS Full time

    Our client, a year-over-year Top Employer is a leader in Business Analytics/BI (Business Intelligence) software sales and services. They have engaged ROSS () to help them recruit a Consulting Manager, Delivery. ROSS is a team of People Specialists helping companies align their People Strategy with their business growth.We provide remote or onsite HR and...


  • Montréal, QC, Canada ROSS Full time

    Our client, a year-over-year Top Employer is a leader in Business Analytics/BI (Business Intelligence) software sales and services. They have engaged ROSS () to help them recruit a Consulting Manager, Delivery. ROSS is a team of People Specialists helping companies align their People Strategy with their business growth.We provide remote or onsite HR and...

  • Associate Consultant

    5 months ago


    Montréal, Canada Partners in Performance Full time

    Partners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We’ve got offices in Australia, New Zealand, Africa, North and South America, the Middle East and the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside...

  • Associate Consultant

    5 months ago


    Montréal, Canada Partners in Performance Full time

    Partners in Performance is a global management consulting firm with a focus on human performance and working alongside client partners to make change happen. We’ve got offices in Australia, New Zealand, Africa, North and South America, the Middle East and the UK and Europe but prefer to spend as little time in them as possible. Instead, we work alongside...


  • Montréal, Canada Red Label Vacations Full time

    **Position**:Bilingual Travel Consultant, Call Center **Status**:Permanent, Full-Time **Department**:Loyalty Division **Reports to**:Operations Manager **Location**: Remote **The Opportunity** We are looking for experienced Bilingual Leisure Travel Consultants who are confident they will provide Merit Loyalty customers with outstanding customer service...


  • Montréal, QC, Canada Arctiq Full time

    Please note that this is a bilingual EN/FR position *_ **About Arctiq**: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations,...


  • Montréal, QC, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...


  • Montréal, Canada ADP Full time

    **ADP is hiring a Bilingual **Payroll Consultant** - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? - Do you want to continuously learn through ongoing training, development, and mentorship opportunities? - Are you looking to be yourself in a culture that values equity, inclusion, and belonging...

  • Pedagogical Consultant

    2 months ago


    Montréal, QC, Canada Lester B. Pearson School Board Full time

    **Qualifications: Bachelor of Education** **Other Requirements**: - Bilingualism (French and English, written and spoken) is required - Strong organisational and problem-solving skills - Strong interpersonal skills - Presentation skills and ability to lead workshops - Leadership skills - Able to use a computer to perform his or her duties - Able to work...


  • Montréal, Canada ADP Full time

    **ADP is hiring an experienced Bilingual Payroll Consultant**. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. **Unlock Your Career Potential: Human Resources at ADP**. It's at the very core of what we do. Whether it's partnering with associates...


  • Montréal, Canada ADP Full time

    **ADP is hiring an experienced Bilingual Payroll Consultant**. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. **Unlock Your Career Potential: Human Resources at ADP**. It's at the very core of what we do. Whether it's partnering with associates...


  • Montréal, QC, Canada Software International Full time

    **Software International (SI)** supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a role as a Bilingual Sales Representative IT Service Delivery (ENG-FRN) with our global infrastructure IT consulting client at their Montreal, QC location. This role does require someone bilingual in both ENG and...


  • Montréal, QC, Canada Software International Full time

    **Software International (SI)** supplies technical talent to a variety of Fortune 100/500/1000 and other companies in Canada/US. We currently have a role as a Bilingual Sales Representative IT Service Delivery (ENG-FRN) with our global infrastructure IT consulting client at their Montreal, QC location. This role does require someone bilingual in both ENG and...


  • Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Montréal, Canada Arjo Canada Full time

    **Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...


  • Montréal, QC, Canada LGS, une Société IBM an IBM Company Full time

    At LGS, we strive to provide a workplace that values your professional growth. Our company culture fosters diversity and inclusivity, and we welcome talents from both local and international backgrounds. As a team member, you will play a crucial role in driving major projects that propel our clients’ businesses forward and improve people’s lives. You...


  • Montréal, QC, Canada AXXESS INTERNATIONAL INC Full time

    Axxess is a family owned and operated customs broker and international freight forwarder serving import and export companies since 1998. Our team members make a difference through the personalized service they provide to our clients. They are competent, respectful, caring and enjoy taking on new challenges! At Axxess, we are committed to supporting our...


  • Montréal, QC, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...