Service Coordinator

4 weeks ago

Quebec City, Canada ABB Full time

**Service Coordinator**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
Service Manager

**Your role and responsibilities**:
As a Service Coordinator, you play a crucial role in executing service projects and associated activities at the Quebec plant's call center within ABB's Measurement and Analysis division. You coordinate and schedule resources, spare parts, and logistics required for on-site service work, ensuring a smooth process from quotation to billing and final payment. You will be the main point of contact for the client during the execution of service work, optimizing customer satisfaction by fulfilling all obligations and requirements while adhering to health, safety, and environmental measures. - Plan service calls at ABB customer sites. - Maintain service documentation and databases (training documents, SharePoint, Microsoft Teams, SAP). - Administer SharePoint/Teams sites and groups. - Provide administrative support for purchase orders, service contracts, repairs (RMA), billing, timesheet management, and monthly reports. - Build lasting relationships with customers to ensure local growth, customer satisfaction, and retention; use feedback to drive process and practice development. - Manage all required reports and documents, and ensure timely recording of necessary data in the system.

**Qualifications for the role**:

- 5-10 years of experience in after-sales service as an administrative assistant or service coordinator in high-tech industries.
- Ability to manage multiple tasks simultaneously and possess excellent planning skills.
- Strong interpersonal skills and a customer-oriented approach.
- Excellent communication skills in both English and French, both spoken and written. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
- Advanced knowledge of computer tools such as Microsoft Office Suite and SAP.
- Demonstrate autonomy, professionalism, and initiative.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:

  • Walker Coordinator

    3 months ago

    Quebec City, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Quebec City, Quebec Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Service Coordinator

    3 months ago

    Quebec City, Canada Superior Propane Full time

    Reporting to the Service Manager, the **Service Coordinator** is responsible for proactively directing and dispatching the daily work schedules of Service Technicians (Gasfitters) to effectively and efficiently meet customer service needs. Utilizing logistics skills the Service Coordinator will also review and manage orders, removing obstacles and be...

  • Property Services Coordinator

    3 months ago

    Quebec City, Canada BGIS Full time

    **Who we are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...

  • Coordinator - Socio-judicial Services

    3 months ago

    Quebec City, Canada Kativik Regional Government (KRG) Full time

    COORDINATOR - SOCIO-JUDICIAL SERVICES (Temporary, full-time position) Reporting to the Assistant Director of the Legal Department, the Coordinator - Socio-Judicial Services is responsible for overseeing, planning, organizing and coordinating the operation of the Sapummijiit (Crime Victims Assistance Centre (CAVAC) of Nunavik) and the Inuit Community...

  • Coordinateur de Service

    3 months ago

    Quebec City, Canada Battlefield Div of Toromont Ind Ltd Full time

    Nous avons un besoin immédiat d'un **coordonnateur de service** pour notre succursale de **Québec**. Il s'agit d'une succursale au rythme rapide, axée sur le travail d'équipe et qui met l'accent sur la satisfaction de la clientèle. Le coordonnateur de service est un poste important au sein de notre département de service. Il veille non seulement à ce...

  • Human Resources Coordinator

    3 months ago

    Quebec City, Canada Service de sauveteurs Full time

    **Responsable des Ressources Humaines** Tu cherches à faire valoir tes aptitudes dans le domaine des ressources humaines tout en développant tes connaissances dans le domaine aquatique? Lance-toi sans hésiter dans une toute nouvelle aventure et rejoins notre belle équipe de bureau Québec Natation. Notre esprit d'équipe est sans aucun doute l'une des...

  • Customer Service Coordinator

    3 months ago

    Quebec City, Canada EightSix Network Full time

    Job Description Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company...

  • Bilingual Client Service Coordinator

    5 months ago

    Quebec City, Canada Bayshore HealthCare Full time

    **ABOUT THE ROLE** The Client Service Coordinator reports directly to a Supervisor as designated by the Department Manager. The Client Service Coordinator collaborates with the Specialty Pharma Nursing Managers, the Nursing Supervisors and the Payroll/Billing Department as appropriate. **A DAY IN THE LIFE** - Required to be available for On-Call shifts for...

  • Coordinateur de Service

    3 months ago

    Quebec City, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    Battlefield Equipment Rentals (une division de Toromont Industries Ltd.), l'une des plus importantes entreprises de location d'équipement de construction au Canada, est actuellement à la recherche d'un **coordonnateur de service** à son emplacement de **Québec**. Nous avons un besoin immédiat d'un **coordonnateur de service** pour notre succursale de...

  • Bilingual Technical Services Coordinator

    3 months ago

    Quebec City, Canada CAPREIT Full time

    : **Reports To**:Associate Director, Technical Services** *** **Responsibilities**: Provides program delivery and business expertise for technical services delivered to CAPREIT Operations Units by the following: - Assisting in the implementation and execution of service plans with buildings & equipment’s maintenance, following industry best practices. -...

  • Service Coordinator

    3 months ago

    Quebec City, Canada Laura Canada Full time

    **Description de l'entreprise** Laura Canada est une entreprise familiale iconique et innovatrice qui exploite Laura et Melanie Lyne, deux grandes bannières de vêtements pour femmes. Établie à Laval, au Québec, Laura Canada conçoit, produit, commercialise et distribue des vêtements de qualité partout au Canada. Nous sommes fiers d’employer plus de...

  • Facility Coordinator

    3 months ago

    Quebec City, Canada SGS Full time

    Company Description **We are SGS **- the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job...

  • Service Coordinator

    3 months ago

    Quebec City, Canada Cummins Full time

    We are looking for a talented Service administrator to join our Distribution business in Pointe-Claire. In this role will make an impact in the following ways: - Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location - Serves as the first point of contact with...

  • Chef de Programme

    3 months ago

    Quebec City, Canada CIUSSS de la Capitale-Nationale - Service aux Cadres Full time

    Le CIUSSS de la Capitale-Nationale offre des soins de santé et de services sociaux de proximité intégrés et accessibles, allant de la prévention jusqu’aux soins de fin de vie, à toute la population de son territoire notamment dans les milieux ruraux et urbains de la ville de Québec ainsi que des régions de Charlevoix et de Portneuf. Axés sur la...

  • Coordinateur(trice) au service à la clientèle

    3 months ago

    Quebec City, Canada EightSix Network Full time

    Job Description The English version follows DCL fabrique et distribue une gamme complète et diversifiée d'additifs alimentaires non médicinaux de haute qualité, tels que des enzymes, des probiotiques, des acidifiants et des additifs naturels à base d'huiles essentielles. Ceux-ci sont spécialement conçus pour être utilisés dans l'eau de...

  • Guest Services Coordinator

    4 weeks ago

    Quebec, Canada ROME GROUP Full time

    The Guest Services Coordinator plays a vital role at The Sheldon – usually the first point of contact for visitors, donors, clients, and ticket buyers. The Guest Services Coordinator answers all incoming calls, greets visitors, and accepts deliveries at the Emerson Entrance welcome desk. This position is cross-trained in our Box Office system and acts as a...

  • Guest Services Coordinator

    4 weeks ago

    Quebec, Canada ROME GROUP Full time

    The Guest Services Coordinator plays a vital role at The Sheldon – usually the first point of contact for visitors, donors, clients, and ticket buyers. The Guest Services Coordinator answers all incoming calls, greets visitors, and accepts deliveries at the Emerson Entrance welcome desk. This position is cross-trained in our Box Office system and acts as a...

  • Recreation Administrative Coordinator

    3 months ago

    Quebec City, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Coordonnateur(Trice) Aux Ressources Humaines

    3 months ago

    Quebec City, Canada Service alimentaire Gordon Full time

    Vous souhaitez vous joindre à une compagnie prospère en pleine croissance, guidée par des valeurs familiales, et qui vous offre des avantages compétitifs ? Étant le plus grand distributeur alimentaire privé en Amérique du Nord, Service alimentaire Gordon pourrait être l'endroit idéal pour votre carrière ! Vous souhaitez vous joindre à une...

  • Assistant Nursing Coordinator

    3 months ago

    Quebec City, Canada Cogir Full time

    Every day, our passionate team makes a difference to residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Moreover, the success of COGIR Immobilier is based on the good teamwork between the various departments and on all the people who have joined the company for more than 25 years. **: We are currently...