Call Agent

5 months ago


Halifax, Canada Ski de Fond Stoneham Full time

Overview:
We are seeking a dedicated individual to join our team as a Call Agent / Data Entry Operator for our renowned ski resort. If you're enthusiastic about delivering exceptional customer service and have a knack for accurate data entry, this position is perfect for you.

**Responsibilities**:

- Answer incoming calls promptly and professionally.
- Assist customers with inquiries regarding ski resort facilities, services, and activities.
- Accurately input customer data, reservation details, and other information into the computer system.
- Update and maintain customer records and databases.
- Collaborate with other departments to ensure seamless operations and exceptional customer service.

Qualifications:

- High school diploma or equivalent.
- Basic computer skills.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Willingness to learn and to take on new challenges.

**Job Types**: Full-time, Part-time

Pay: $22.45-$26.10 per hour

Expected hours: 18 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

Work Location: In person


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