Guest Services Agent
2 weeks ago
**The Westin Nova Scotian, in the Seaport District, offers travellers a relaxing retreat **with stunning views of Halifax Harbour in a location central to restaurants and attractions. **Our modern, upscale rooms and suites feature luxurious accommodations with contemporary amenities.**
***
**We are passionate professional hoteliers dedicated to the art of hospitality **Our team members are dedicated to providing exceptional personalized service to our guests; **our dedication to the customer shows in everything we do.**
***
**We put people first We take care of our associates who in turn take care of the customers. **Our customers are our associates, guests, owners, investors and communities. **Mutual respect is at the heart of every customer exchange.**
**Guest Services Agent
- The Westin Nova Scotian**
How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person - and last person - a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role which is both busy and interactive As **Guest Services Agent**, you will
- **Make a First Impression -** so the person in this role must have a genuine passion to deliver a great hospitality experience - whether in person or by phone. You must want to Wow the guest with your welcoming personality.
- **Make a Lasting Impression -** while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen
- **Enjoy Problem Solving -** many guests need help with miscellaneous things - their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.
- **Be Accountable -** you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.
- **Be a Safety & Security Agent** - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
**Requirements**:
**Requirements**:
This role requires good verbal and written English communication skills. Previous Front Desk experience in a hotel or a related field required. You must be able to handle cash or credit transactions and have front office software proficiency.
This job requires light work - exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force.
Long hours, many of which may be spent standing, required.
-
Guest Service Agent
2 weeks ago
Halifax, Canada HOTEL HALIFAX Full timeIdeally situated in the heart of downtown, Hotel Halifax and The Barrington Hotel are recruiting for Guest Service Agents. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk...
-
Guest Service Agent
3 weeks ago
Halifax, Canada Lord Nelson Hotel & Suites Full timeThe Guest Services Agent represents the hotel to our guests throughout all aspects of their stay at the Lord Nelson Hotel & Suites and provides the highest level of satisfaction by providing superior customer service. The Guest Services Agent assists the guest with the check-in/check-out process and whenever possible goes above and beyond to accommodate any...
-
Guest Service Agent
2 weeks ago
Halifax, Canada HOTEL HALIFAX Full timeIdeally situated in the heart of downtown, Hotel Halifax is recruiting for a Guest Service Agent. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk to new people, we would...
-
Guest Service Agent
1 week ago
Halifax, Canada HOTEL HALIFAX Full timeIdeally situated in the heart of downtown, Hotel Halifax is recruiting for a Guest Service Agent. The Guest Service Agent, the ambassador of guest satisfaction, provides exceptional service from check in to check out. Previous hotel experience is an asset, however, if you are outgoing and personable and find it easy to meet and talk to new people, we would...
-
Guest Services Agent
1 week ago
Halifax, Canada See Sight Tours Full time**Company's Brief**: See Sight Tours proudly offers guests personalized, small-group tours and services in 20 cities across the USA and Canada. Our team is dedicated to creating exciting and enjoyable experiences for guests through providing friendly and professional service at an affordable price. As an award-winning company, customer service is the...
-
Guest Service Agent
3 weeks ago
Halifax, Canada The Prince George Hotel Full timeThe Prince George Hotel is committed to providing exceptional guest experiences. As a Guest Services Agent, you will play a role in ensuring our guests feel welcomed, valued, and cared for from arrival to departure. Key Responsibilities: - Provide courteous, efficient, and accurate guest services across all front desk operations, including check-in,...
-
Guest Service Agent
2 weeks ago
Halifax, Canada Comfort Inn Halifax Full timeThe Guest Service agents are the face of the hotel so they must have great interpersonal and communication skills. Always maintain a positive attitude towards guests and colleagues. Responsibilities include: - Check guests in & out of hotel - Answer phones - Make and cancel reservations - Drawer Checks - Charge no show accounts - Balancing till - Close...
-
Guest Service Agent
7 days ago
Halifax, Canada HOTEL HALIFAX Full time**Job Summary** If you are customer focused, enjoy solving problems, and looking for an opportunity to grow; you’ve found it! We are looking for individuals to join our Community who share our passion, focus and commitment to customer service. Hotel Halifax is an inclusive and healthy place to work, because we know the way we deal with our associates...
-
Residential Guest Services Agent
2 weeks ago
Halifax, Canada Queen's Marque District Full time**Residential Guest Services Agent - **_**Queen's Marque**_ You may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being...
-
Guest Service Agent
3 weeks ago
Halifax, Canada Muir Hotel Full timeLocated in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Service Agent
2 weeks ago
Halifax, Canada Muir Hotel Full timeLocated in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Service Agent
2 weeks ago
Halifax, Canada Muir Hotel Full timeLocated in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Residential Guest Service Agent
2 weeks ago
Halifax, Canada Queen's Marque Full timeYou may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and...
-
Residential Guest Service Agent
2 weeks ago
Halifax, Canada Queen's Marque Full timeYou may have seen us, literally coming out of the water. Or wondered what is happening with that new development on the waterfront. Join us and you will have the opportunity to experience this new development as part of its core service delivery team. At Queen’s Marque we are committed to being extraordinary. For our hospitality, office, commercial, and...
-
Guest Services Agent
7 days ago
Halifax, Canada Westin Nova Scotian Full timeHow can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person - and last person - a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to...
-
Guest Services Manager
1 week ago
Halifax, Canada Lord Nelson Hotel & Suites Full timeThe Guest Services Agent represents the hotel to our guests throughout all aspects of their stay at the Lord Nelson Hotel & Suites and provides the highest level of satisfaction by providing superior customer service. The Guest Services Agent assists the guest with the check-in/check-out process and whenever possible goes above and beyond to accommodate any...
-
Guest Services Attendant
1 week ago
Halifax, Canada Dept_PhysLoc Full timeLocated in the absolute center of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal - providing an exceptional customer experience in a clean, comfortable...
-
Guest Experience Centre Consultant
2 weeks ago
Halifax, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side Mario’s, Landing...
-
Guest Experience Centre Consultant
2 weeks ago
Halifax, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Halifax)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...
-
Guest Experience Centre Consultant
4 days ago
Halifax, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant for the Halifax area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...