Research Systems Analyst

2 weeks ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Research Systems Analyst

**Department/Unit**
- Networks and Systems

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S025-24

**Employee Group**
- NSGEU Local 77

**Position Type**
- Temporary

**Duration of Contract (if applicable)**
- 2 year

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1

**Salary**
- $35.42 - $44.86 ($59,855 - $75,807, per annum, 32.5 hours per week)

**Classification**
- SIT2

**Provisional Statement**
- This is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- Information Technology Services (ITS) is dedicated to a constructive, team-orientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University’s mission and goals. Reporting to the Associate Director, Operations, the Research Systems Analyst manages and maintains systems and storage infrastructure for research projects.

**Key Responsibilities**
- Collaborates closely with researchers, IT professionals and other stakeholders to ensure appropriate design of storage solution, data security and integrity.
- Deploys, configures, monitors, and maintains storage and systems to ensure optimal performance and availability for research data storage needs.
- Performs outreach and collaborates with research teams to estimate data storage and system requirements. Provides technical support to researchers and IT staff regarding storage-related issues, diagnosing and resolving problems promptly to minimize downtime.
- Provides advice and guidance to researchers regarding Research Data Compliance and security.
- Understands changes to compliancy requirements and actively participates in security design, implementation and response.
- Maintains comprehensive documentation of storage and system configurations, procedures, and troubleshooting guidelines for reference and training purposes.

**Note**
- The successful applicant may work in-person on campus, primarily remotely (with occasional presence in-person on-campus), or perform a hybrid of the two as agreed by all parties based on operational requirements.

**Required Qualifications**
- Undergraduate degree in Computer Science or Information Technology plus a minimum of three to five years related experience (or equivalent combination of training and experience).
- Proven experience in managing storage and systems, such as NAS, SAN, Servers, operating systems, and cloud-based storage and system solutions.
- Excellent problem-solving skills and the ability to troubleshoot storage-related issues effectively.
- Strong interpersonal and communication skills to collaborate and consult with diverse teams and stakeholders.
- Detail-oriented, organized, and capable of managing multiple tasks simultaneously.

**Assets**
- Experience in a research or academic environment is an asset.

**Job Competencies**
Integrity
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of Vacancies**
- 1

**Open Date**
- 01/26/2024

**Close Date**
- 02/16/2024

**Open Until Filled**
- No

**Special Instructions to Applicant

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