Client Account Specialist

1 month ago


London, Canada Rogers Communications Full time

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team

**Join Our Vibrant Field Sales Team**

Get set to build relationships, boost sales, and make a difference as the face of Rogers in the dynamic Multi Dwelling Unit Segment. If you love generating leads and building strong connections, we want you on our team

**What's in It for you**:
We are all about investing in our team members, offering fantastic benefits and rewards, such as:

- ** Unlimited Earning Potential**: Receive a competitive base pay, commissions, and a vehicle allowance - our top performers can rake in six figures
- ** Wealth Accumulation**: Benefit from a great pension plan, Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA) and company matched share purchase program options
- ** Enjoy the Perks**: Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- ** Health**: Quick access to one of the best flex health & dental benefits, Parental Leave & Top Up, Mental Health and Support benefits
- 100% coverage, Employee and Family Assistance Program benefits
- ** Healthcare from Home**: Connect with healthcare professionals through a virtual walk-in clinic.
- ** Stay Fit**: No-cost fitness membership with access to virtual classes
- ** Giving Back**: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play
- ** Learn and Grow**: We invest in our people to unleash their potential. We are committed to developing our teams and staying ahead of the trends through in-person training, virtual courses, mentorship, coaching and collaboration.
- ** Commitment to Diversity**: We all bring something different, and we know what makes us different makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities and Women.

**What You Will Do**:

- **
Create Client Connections**: Cultivate and nurture positive relationships with Multi Dwelling Unit (MDU) property management and leasing staff, ensuring Rogers remains the go-to brand for prospective tenants and residents.
- ** Brand Ambassador**: Organize exciting marketing events and selling programs through face-to-face or virtual interactions.

**What you bring**:

- Proven ability to thrive in a sales environment overcome objections and work independently to achieve strategic goals.
- High motivation, excellent interpersonal, communication (both verbal and written), and presentation skills.
- Negotiation skills with the ability to handle objections with style.
- Availability to work flexible hours, including days, evenings, weekends, and holidays to meet customer needs.
- Comfortable working in various weather conditions.
- Must have a valid driver’s license and a reliable vehicle

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Schedule: Full time
Shift:
Length of Contract: Not Applicable (Regular Position)
Work Location: 800 York St P.O.Box 5800 (033), London, ON
Travel Requirements: Up to 100%
Posting Category/Function: Sales & Door-to-door
Requisition ID: 315966

Posting Notes: Customer Experience


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