Claims Manager
2 weeks ago
The MEARIE Group is small but mighty. Our close-knit team, working out of our Vaughan office, allows opportunity for creative problem solving and innovation. Our 35 years of success in the insurance industry provides a proven environment to contribute, learn, and grow.
We are currently looking for a **Claims Manager** to oversee the Claims department, and claims handling for our comprehensive liability, property, and fleet programs. This is the perfect role for a manager of a small team or a Senior Adjuster/Team Lead looking to take the next step in their career.
In this role, you will:
- Handle the adjusting of all liability claims and reserve-setting
- Ensure ongoing superior customer service, including as lead on all direct customer and claimant engagements
- Evaluate, investigate, and adjust liability claims including recommending denial, defense, and settlement strategies
- Assist in overseeing litigation management process and obtain timely reports from external counsel to achieve best possible resolution
- Prepare reports for VP and senior management team regarding department activities, and analyzing trends identified in claims being handled with key implications to consider
- Manage all claims-related contractors, including 3rd party adjusters on property and vehicle, engineers and other various technical experts
- Mentor, coach, and manage the Claims Administrator
In addition, you will oversee the management of the department by:
- Working with the Vice President to formulate, support and implement long-term strategies for the department
- Assisting with development and management of the unit’s budget
- Providing input and insight into future business decisions
To be successful, you will have:
- A post-secondary education
- Obtained or be working towards a CIP or CRM certification
- Minimum of 5 years experience in liability insurance claims
- Ability to gain big picture understanding, with a desire to make a difference via a focus on - and accountability for - implementation details
- Experience with claims management systems, trends identification and analysis
- A proven track record in coaching and motivating a team
- Exceptional decision making, problem solving and negotiation skills
- Utility industry experience is beneficial
**Salary**: $80,000.00-$100,000.00 per year
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- liability insurance claims: 5 years (required)
Work Location: Hybrid remote in Woodbridge, ON
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