Organization Change Advisor
7 months ago
What You’ll Do:
- Reporting to the Manager, Enterprise Portfolio Management this position will play a key role in delivering on the corporate Organizational Change Management (OCM) strategy and will serve as a focal point for internal teams on strategic initiatives involving changes within the organization.
- Is an active, visible coach and guide for leaders in helping them fulfill the role of change sponsors and champions of change.
- Provide guidance to internal stakeholders, including the executive team, senior managers and the Project Management Office (PMO), involved in the change and outlines tactics and approaches to ensure the change undergoes a successful transition.
- Provide oversight and expertise in OCM to the Organization Change Management Steering Committee to operationalize change initiatives.
- Conduct needs analysis to identify the scope and impact of a change initiatives.
- Identify gaps in change adoption and develop/recommend mitigation strategies to address those gaps.
- Develop and maintain scalable tools, templates, and resources.
- Establish and implement corporate standards and templates to define and measure success metrics related to organizational change readiness and change saturation.
- Develop a set of actionable and targeted change management plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
- Work with project teams to integrate change management activities into the overall project plan.
- Measure effectiveness of change management plans, recommend adjustments, monitor and evaluate the performance and sustainability once the change has been implemented.
- Develop communication objectives, strategies and key messages for intended audiences and collaborate with Marketing and Communications staff to ensure messaging related to change initiatives is published to corporate standards.
- Support the development, maintenance and delivery of training and knowledge transfer plans related to change initiatives.
What You’ll Need:
- To be successful in this position you will need a degree in business administration or relevant discipline and 4 years’ relevant experience in change management on major projects or a diploma in business administration with 6 years’ relevant experience in change management on major projects.
- Recognized training and/or certification in change management (PROSCI, CCMP, CMS, etc.).
- The nature of the projects requires broad and in-depth knowledge of change management in the context of strategic, transformational and organizationally complex projects, as such demonstrated knowledge of change management theory, practices, methodologies, tools, processes and approaches is required.
- Familiarity with project management approaches, tools and phases of the project lifecycle. Project management certification would be an asset.
- Ability to manage a diverse workload and multiple simultaneous projects while meeting strict deadlines.
- Strategic thinker with the ability to assess needs, brainstorm potential actions and develop and implement solutions.
- Skilled in the use of appropriate interpersonal styles and communication methods to resolve conflict, to guide influence outcomes and to reach settlements conducive to an effective working environment.
- Communication skills with the ability to develop proposals, present recommendations in order to obtain co-operation and approval for proposed courses of action, programs and procedures.
Competencies:
- Service Excellence: Builds strong, collaborative and mutually beneficial relationships with customers.
- Personal Leadership and Development: Seeks out continuous learning opportunities to further develop skills.
- Strategic Thinking: Translates high level and complex information into realistic plans.
- Decision Making: Explains the rationale for decisions and how it may impact the workplace.
- Innovation: Adapts methodology and ideas quickly for immediate or anticipated changes in the environment.
- Analytical Thinking: Predicts the need for change based on organizational circumstances.
- Team Collaboration: Encourages, supports and motivates team members to share ideas, knowledge, solutions or concerns.
- Communication: Identifies and presents information that will motivate, persuade, engage or influence others.
- Building Organizational Community: Serves as a personal model of the change that is expected of others.
- Accountability: Seeks and/or provides challenging assignments as learning opportunities.
- Process Management: Anticipates potential resource problems and makes needed adjustments to reduce concerns.
- Performance Management: Completes all assigned duties on a consistent basis with energy and drive.
- Planning and Risk Management: Thinks ahead, evaluates risks and plans contingencies.
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