Service Coordinator

9 hours ago

Burnaby, Canada Acme Fire & Safety Full time

**Job description**

**Company Overview**

Acme Fire & Safety Company Ltd. (“**Acme Fire & Safety**” or the “**Company**”) has been providing commercial customers with life, protection, and safety products and services since 1972. The Company was founded by the Tonolli family and became a Private Equity owned portfolio company in 2018 when Newlook Capital joined as a financial partner. Acme Fire & Safety has five branches, including Vancouver Island North, Burnaby, Okanagan, and Kamloops.

**Vision**: “We are life and safety for you”

**Mission**: “Be the trusted advisor by providing high-quality products and services in life, protection, and safety.”

**Values**: Integrity, Accountability, a Safe and Supportive Workplace, Expertise, Balance, Respect

**Role Summary**:
Working with the Service Team coordinating project orders, delivery timelines, and technician schedules, and assisting with other administrative tasks.

**Key Responsibilities**:

- Maintaining Tech Schedule for service
- Coordination of the service workload
- Working with the warehouse team to coordinate materials for service completion
- Other duties are assigned as required.

**Qualifications**
- Education: Completion of High School Diploma
- Excellent Understanding Fire Safety codes and all applicable legislation is an asset
- Knowledge of computer software including MS Word, MS Excel, and MS Outlook.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Excellent time-management and organizational skills, and attention to detail.
- Ability to work independently and as part of a team.

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Scheduling: 1 year (required)

Work Location: In person

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