Administrative Processes Specialist

1 month ago


Remote, Canada Cree Board of Health and Social Services of James Bay Full time

Person who analyzes the needs, conceives and applies professional techniques in the field of administrative methods and systems, in order to improve service delivery.

**SPECIFIC FUNCTIONS**

The incumbent of this position will take care of processes for hotels reservations (around 40%), housing/transits (around 40%) and insurance files (around 20%) by having those specific tasks:
Hotels:

- Reviews processes for hotels reservations;
- Lists acceptable hotels per city;
- From the CAG (Centre d'acquisitions gouvernementales) negotiated government rates
- Native properties to prioritize also;
- Other hotels we have accounts with
- Creates, revises and follow-ups on financial aspects processes of hotel reservations such as credit card payments, credit card authorization, rate negotiation or agreements and invoice payments by the finance department;
- Contributes to the effective and efficient process of schedules control with the on-call lists and replacement requests;
- Writes some memos on procedures and takes care of it according to established methods;
- Provides and prepares background information on hotel occupation, such as data extraction for statistics purposes and evaluation of future needs on transits, as requested by the coordinator;
- Supports his/her team members by monitoring statistics reports and administrative documents on hotels and ensuring their completion;
- Provides training for replacements if required.

Housing:

- Ensures quality control and continuous improvement by reviewing processes and assignments on housing, transits and housing turnover, and update them if necessary;
- Communicates, links and provides appropriate information on housing and transits between administrative technicians and coordinators within the organization;
- Builds data for trend pattern;
- Carries out and ensures meetings with the main transit clients.

Insurance files:

- Links insurance file claims with proper teams for vehicles, buildings and liability;
- Follow up on insurance of assets on yearly basis.

**REQUIREMENTS**

**Education**:

- Bachelor’s degree in Administration, Social Sciences or other relevant academic discipline.

**Experience**:

- Five years of appropriate administrative experience.

Knowledge and Abilities:

- Knowledge of administrative systems, techniques, practices, budget management, data analysis, reporting and information systems;
- Knowledge of Cree culture, language, and social/health realities in Eeyou Istchee is an asset;
- Knowledge of MSSS administrative regulations, their network and programs, and current trends as an asset;
- Ability in the identification and analysis of the administrative systems needs;
- Ability in administrative procedures and program planning and monitoring, including the development of policies and program manuals and administrative quality assurance systems;
- Good professional record in administrative systems in a similar type of environment;
- Excellent leadership and teamwork skills;
- Excellent computer literacy;
- Excellent communication skills, both written and presentation;
- Excellent critical thinking, organizational and decision-making skills.

**Language**:

- Fluent in English and French;
- Fluency in Cree is an asset.

Other:

- Willing to travel.

**Salary**: $25.07-$46.30 per hour

**Benefits**:

- Employee assistance program
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: Remote

Application deadline: 2023-10-06



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