Switchboard Operator

6 months ago


Toronto, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

**Position Purpose**:
To be an ideal Switchboard Operator, you’ll happily answer all calls in the hotel with a friendly and efficient aim to help in every way. Operating a multi-line telephone system, you’ll help our guests and clients by answering internal and external calls and sleuthing the answers to guest inquiries with genuine care and a drive to offer the very best in customer service. Your English communication skills - especially in comprehension and expression - will be second to none But it will be your desire to use your communication skills to help others and create a happier world that will bring you success in this role.

**Key Responsibilities**:

- Answering all calls in three rings with a smile and an appropriate greeting.
- Transferring calls to the proper associate or department.
- Programming wake-up calls. / Ensuring all wake-up calls are acknowledged.
- Completing calls using a smile and an appropriate farewell.
- Sharing your knowledge of the hotel property and services as well as your love of Toronto and its various attractions and hidden gems.
- Keeping up to date on our hotel neighbourhood and local events.
- Updating the info board daily and being informed about memos and daily operations.
- Being completely familiar with all emergency procedures and the fire system.
- Carrying out all reasonable requests by management.
- Being available to work variable shifts (evenings, weekends and holidays).
- Being a team player with a genuine desire to please our guests.
- Keeping your workspace tidy and well stocked.
- Other tasks as assigned.
- Must be able to work both Saturday and Sunday.
- Completed or working towards a certificate or diploma in Hotel Management preferred.
- Previous guest services experience in a hotel or similar environment preferred.
- Excellent phone etiquette.
- Excellent listening skills (accuracy in taking and relaying messages).
- Demonstrated oral and written communication skills in English; French and/or other languages considered an asset.
- Demonstrated ability to maintain strict guest confidentiality per hotel policy.
- Must thrive in a team environment.
- Possesses good knowledge of the tourism and hospitality offerings in Toronto.
- Must be able to work evenings, mornings, weekends and holidays.

**Job Types**: Part-time, Permanent

Pay: $23.82-$24.32 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- Are you legally eligible to work in Canada?
- Must be available Both Saturday and Sunday and 1 week day. Are you available to work these shifts?

Work Location: In person


  • Switchboard Operator

    6 months ago


    Toronto, Canada Michael Garron Hospital Full time

    Overview Receives and directs incoming telephone calls to the appropriate department through a multi-line Switchboard. Ensures all emergency services are coordinated in accordance to the nature of the emergency such as paging: medical and hospital staff, codes and emergency alarms through our locating system. Education - Minimum of Grade 12. - Operator...


  • Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...


  • Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care...


  • Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Switchboard Operator

    6 months ago


    Toronto, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

    **Position Purpose**: To be an ideal Switchboard Operator, you’ll happily answer all calls in the hotel with a friendly and efficient aim to help in every way. Operating a multi-line telephone system, you’ll help our guests and clients by answering internal and external calls and sleuthing the answers to guest inquiries with genuine care and a drive to...

  • Switchboard Operator

    6 months ago


    Toronto, Canada Humber River Health Full time

    Position Profile: **Join our Telecommunications Department!** We are currently seeking a **Switchboard Operator** ***to join our **Telecommunications Department**. This individual will process a high volume of incoming and outgoing calls, including assisting with patient inquiries and paging of support staff and/or Physicians. **Reporting...

  • Switchboard Operator

    6 months ago


    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...


  • Toronto, Canada Silver Hotel Group Full time

    **Reservation and Switchboard Agent - **Novotel Toronto** The **Reservations & Switchboard Agent** represents Novotel to guests throughout all stages of their stay. They are responsible for taking and distributing messages for guests, providing information on guest services and responds to inquiries and problems in an efficient, courteous and professional...


  • Toronto, Canada Silver Hotel Group Full time

    Reservation and Switchboard Agent - Novotel Toronto The  Reservations & Switchboard Agent  represents Novotel to guests throughout all stages of their stay. They are responsible for taking and distributing messages for guests, providing information on guest services and responds to inquiries and problems in an efficient, courteous and professional...


  • Toronto, Canada Unity Health Toronto Full time

    : The Customer Service Representative ensures efficient operation of the Attendant Console and performs duties related to telecommunications at the Switchboard. The Customer Service Representative will provide seamless, prompt, friendly, customer-focused service to patients, residents, families, staff (internal and external), volunteers and the general...


  • Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our...


  • Toronto, Canada Women's College Hospital Full time

    **Company Bio** Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery...


  • Toronto, Canada Women's College Hospital Full time

    **Company Bio** Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery...


  • Toronto, Canada Women's College Hospital Full time

    Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system...


  • Toronto, Canada Sinai Health Full time

    Are you ready to play a pivotal role in our hospital's communication network? As a Communications Operator at Mount Sinai Hospital, you'll be integral to maintaining the flow of information and connecting patients, staff, and the public. This role offers a unique blend of dynamic problem-solving and critical thinking in a high-paced setting where every call...


  • Toronto, Canada Sinai Health Full time

    Are you ready to play a pivotal role in our hospital's communication network? As a Communications Operator at Mount Sinai Hospital, you'll be integral to maintaining the flow of information and connecting patients, staff, and the public. This role offers a unique blend of dynamic problem-solving and critical thinking in a high-paced setting where every call...


  • Toronto, Canada Sinai Health Full time

    Are you ready to play a pivotal role in our hospital's communication network? As a Communications Operator at Mount Sinai Hospital, you'll be integral to maintaining the flow of information and connecting patients, staff, and the public. This role offers a unique blend of dynamic problem-solving and critical thinking in a high-paced setting where every call...


  • Toronto, Ontario, Canada Quantum Management Services Ltd. Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Coordinator. The successful candidate will provide exceptional support in our Toronto office, assisting visitors, managing security, and operating our switchboard system.As a key member of our Boardroom Services team, you will be...


  • Toronto, Ontario, Canada Quantum Management Services Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our Boardroom Services team in Toronto.The successful candidate will be responsible for providing exceptional customer service, managing switchboard operations, and assisting with administrative tasks as needed.About the RoleThis is a full-time position working...


  • Toronto, ON, Canada Quantum Management Services Ltd. Full time

    Our client, one of Canada’s largest and most successful law firms, has an immediate opening for a Receptionist/Boardroom Booking Assistant to join the Boardroom Services team in the Toronto office. Reporting to the Manager of Catering and Boardroom Services, this position will be responsible for assisting visitors of the Firm by greeting, welcoming,...