Switchboard Operator

4 weeks ago


Toronto, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

**Position Purpose**:
To be an ideal Switchboard Operator, you’ll happily answer all calls in the hotel with a friendly and efficient aim to help in every way. Operating a multi-line telephone system, you’ll help our guests and clients by answering internal and external calls and sleuthing the answers to guest inquiries with genuine care and a drive to offer the very best in customer service. Your English communication skills - especially in comprehension and expression - will be second to none But it will be your desire to use your communication skills to help others and create a happier world that will bring you success in this role.

**Key Responsibilities**:

- Answering all calls in three rings with a smile and an appropriate greeting.
- Transferring calls to the proper associate or department.
- Programming wake-up calls. / Ensuring all wake-up calls are acknowledged.
- Completing calls using a smile and an appropriate farewell.
- Sharing your knowledge of the hotel property and services as well as your love of Toronto and its various attractions and hidden gems.
- Keeping up to date on our hotel neighbourhood and local events.
- Updating the info board daily and being informed about memos and daily operations.
- Being completely familiar with all emergency procedures and the fire system.
- Carrying out all reasonable requests by management.
- Being available to work variable shifts (evenings, weekends and holidays).
- Being a team player with a genuine desire to please our guests.
- Keeping your workspace tidy and well stocked.
- Other tasks as assigned.
- Completed or working towards a certificate or diploma in Hotel Management preferred.
- Previous guest services experience in a hotel or similar environment preferred.
- Excellent phone etiquette.
- Excellent listening skills (accuracy in taking and relaying messages).
- Demonstrated oral and written communication skills in English; French and/or other languages considered an asset.
- Demonstrated ability to maintain strict guest confidentiality per hotel policy.
- Must thrive in a team environment.
- Possesses good knowledge of the tourism and hospitality offerings in Toronto.
- Must be able to work evenings, mornings, weekends and holidays.

**Job Types**: Full-time, Permanent

**Salary**: $23.32-$23.82 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay

Application question(s):

- As a full-time employee you must be available Saturday, Sunday and 1 week day. Are you available to work these shifts?

Work Location: In person



  • Toronto, Canada Michael Garron Hospital Full time

    **Overview** Receives and directs incoming telephone calls to the appropriate department through a multi-line Switchboard. Ensures all emergency services are coordinated in accordance to the nature of the emergency such as paging: medical and hospital staff, codes and emergency alarms through our locating system. **Education** - Minimum of Grade 12. -...


  • Toronto, Canada Michael Garron Hospital Full time

    **Overview** Receives and directs incoming telephone calls to the appropriate department through a multi-line Switchboard. Ensures all emergency services are coordinated in accordance to the nature of the emergency such as paging: medical and hospital staff, codes and emergency alarms through our locating system. **Education** - Minimum of Grade 12. -...


  • Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph¿s Health Centre and St. Michael¿s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...


  • Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care...

  • Switchboard Navigator

    3 weeks ago


    Toronto, Canada The Neighbourhood Group Full time

    The Neighbourhood Group Community Services (TNGCS) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House Job OPPORTUNITY Job# TNG2025-26 POSITION TITLE: Switchboard Navigator DEPARTMENT: Operations STATUS: Contract Full-Time, CUPE 7797 HRS / WEEK: 35 CONTRACT DATE:...


  • Toronto, Canada Humber River Hospital Full time

    Position Profile: **Join our Telecommunications Department!** We are currently seeking a **Switchboard Operator** ***to join our **Telecommunications Department**. This individual will process a high volume of incoming and outgoing calls, including assisting with patient inquiries and paging of support staff and/or Physicians. **Reporting...

  • Switchboard Operator

    3 weeks ago


    Toronto, Canada Humber River Health Full time

    Position Profile: **Join our Telecommunications Department!** We are currently seeking a **Switchboard Operator** ***to join our **Telecommunications Department**. This individual will process a high volume of incoming and outgoing calls, including assisting with patient inquiries and paging of support staff and/or Physicians. **Reporting...

  • Switchboard Operator

    18 minutes ago


    Toronto, Canada Sheraton Toronto Airport Hotel and Conference Centre Full time

    **Position Purpose**: To be an ideal Switchboard Operator, you’ll happily answer all calls in the hotel with a friendly and efficient aim to help in every way. Operating a multi-line telephone system, you’ll help our guests and clients by answering internal and external calls and sleuthing the answers to guest inquiries with genuine care and a drive to...


  • Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our...


  • Toronto, Canada Mount Sinai Hospital (Toronto), Sinai Health Part time

    Are you ready to play a pivotal role in our hospital's communication network? As a Communications Operator at Mount Sinai Hospital, you'll be integral to maintaining the flow of information and connecting patients, staff, and the public. This role offers a unique blend of dynamic problem-solving and critical thinking in a high-paced setting where every call...


  • Toronto, Ontario, Canada Sinai Health System Full time

    Share this job as a link in your status update to LinkedIn.Job Type: Regular Part TimeOrganizational Department: Sinai Health -> Mount Sinai Hospital -> Locating & SwitchboardEmployee Group: CUPELocation: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)Travel Requirement: Must be available for all shifts, including Days, evenings, weekends,...


  • Toronto, Canada Sinai Health System Full time

    Share this job as a link in your status update to LinkedIn. Job Type: Regular Part Time Organizational Department: Sinai Health -> Mount Sinai Hospital -> Locating & Switchboard Employee Group: CUPE Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary) Travel Requirement: Must be available for all shifts, including days, evenings,...


  • Toronto, Canada Sinai Health System Full time

    Share this job as a link in your status update to LinkedIn. Job Type: Regular Part Time Organizational Department: Sinai Health -> Mount Sinai Hospital -> Locating & Switchboard Employee Group: CUPE Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary) Travel Requirement: Must be available for all shifts, including Days, evenings,...


  • Toronto, Ontario, Canada Mount Sinai Hospital (Toronto), Sinai Health Part time

    Join Our TeamWe are seeking a highly motivated and detail-oriented Communications Operator to join our Switchboard and Locating Team at Mount Sinai Hospital (Toronto), Sinai Health. As a key member of our team, you will be responsible for answering and redirecting incoming calls, providing coverage at the Information Reception Desk, and performing various...

  • Family Law Clerk

    2 weeks ago


    Toronto, Canada The Hiring Partner Inc Full time

    or equivalent experience **Work setting**: - General law practice **Tasks**: - Prepare financial statements and reports - Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage **Supervision**: - Receptionists and switchboard operators **Computer and technology knowledge**: - Divorcemate...


  • Toronto, Ontario, Canada Mount Sinai Hospital (Toronto), Sinai Health Part time

    Job SummaryWe are seeking a highly skilled Communications Operator to join our team at Mount Sinai Hospital (Toronto), Sinai Health. As a key member of our Switchboard and Locating Team, you will play a pivotal role in ensuring seamless communication across the hospital.Main Responsibilities:Answer and redirect incoming calls on the main switchboard, Patient...

  • Family Law Clerk

    3 days ago


    Toronto, Canada The Hiring Partner Inc Full time

    or equivalent experience **Business Equipment and Computer Applications**: - MS Word - Divorcemate Software - PCLaw in the Cloud **Accountant Specific Skills**: - Prepare financial statements and reports **Area of Specialization**: - Financial statements - Correspondence **Work Setting**: - General law practice **Workers Supervised**: -...

  • Office Receptionist

    7 days ago


    Toronto, Canada Said Mohammedally Full time

    **Tasks**: - Provide basic information to clients and the public - Obtain and process information required to provide services - Operate switchboard or telephone system - Order office supplies - Record and relay information - Schedule and confirm appointments - Send invoices - Maintain work records and logs - Receive and issue payments - Perform clerical...

  • Part Time Receptionist

    21 hours ago


    Toronto, Canada REMAX Condos Plus Full time

    RE/MAX Condos Plus is currently seeking a **Part-Time Receptionist** for their busy real estate office in downtown Toronto. Duties would include: - Operating a multi-line switchboard and directing/paging incoming calls to the appropriate staff or agent; - Booking and confirming appointments; - Greeting and assisting all clients in a friendly and...

  • Call Centre Agent

    1 day ago


    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...