Program Coordinator, Regional Learning Centre

6 months ago

Oakville, Canada Nucleus Independent Living Full time

**Program Coordinator, **Regional Learning Centre (RLC)**

Nucleus Independent Living is an innovative and learning organization, focused on providing exceptional, culturally-sensitive care to residents in the Mississauga, Halton, and West Toronto communities to enable frail seniors and adults living with physical disabilities to live their best life independently, at home. Our highly committed staff embody our ICCARE values of Innovation, Compassion, Collaboration, Accountability, Respect, and Excellence in the delivery of personalized care, where every person’s experience is exceptional, every time. We are committed to creating a safe environment where you feel heard, valued for the work you do, able to grow and learn, and make a difference to every person you touch.

***
- As the Program Coordinator for the Regional Learning Centre, you’ll assist with a variety of special projects and the daily operations of the Regional Learning Centre. The position involves communications and outreach, project coordination, and administrative tasks. You will also be creating marketing materials, assisting with event planning and logistics, and be asked to come up with innovative solutions to a variety of problems.

**What could a day in the life look like?**
- Overseeing a variety of projects across different stages of completion
- Proactively investigating and integrating new technology to improve processes
- Working closely with March of Dimes Canada IPAC specialist to assist with coordinating a variety of events and resources
- Updating the RLC website, editing videos and posting on YouTube
- Acting as a moderator for virtual Zoom sessions
- Organizing events in collaboration with the RLC education team
- Doing vital tasks like data entry and managing the education schedule
- Assisting participants to register for workshops and answering questions

**Duties and Responsibilities**:
***Project and Event Coordination for March of Dimes Canada IPAC specialist**
- Monitor the progress of ongoing projects
- Assisting in the planning and coordination of special events
- Coordination of resources, education events and ensuring sustainability

***Communications and Outreach**
- Engaging with essential stakeholders and community organizations
- Delivering professional customer service
- Creating a variety of promotional materials including flyers for education events, newsletters, and videos
- Support webpage and social media updates as directed (training to be provided)

***Administrative Support**
- Managing event ticketing website (e.g. Eventbrite events)
- Supporting educators during virtual education sessions - acting as a moderator
- Enable registration for events, and assist participants with registration for courses, and troubleshooting of related issues
- Administrative support in various areas such as website updates, program scheduling administration, preparing rooms for programs, and data entry

**Is this the right role for you?**
- You have 3+ years of relevant experience (Program/Project Coordinator, Administrative)
- You have a demonstrated ability to work independently and collaborate cross-functionally
- You are a strong critical thinker who takes a proactive approach
- You have the ability to manage through ambiguity and complexity

**Skills You Bring**
- Solid problem-solving skills, sound judgment and self-reliance
- Excellent organizational, interpersonal and communication skills
- Excellent customer service skills, with a high degree of initiative
- Ability to independently research a variety of solutions/options to solve problems
- Database management

**Desirable Assets**
- A diploma or post-secondary in Administration would be considered an asset
- Valid class G driver’s license.
- Experience coordinating and facilitating communications and meetings among diverse organizations.

**SPECIAL** **CONDITIONS**
- A Criminal Record Check and credential verification, as applicable, will be conducted

**WORK ENVIRONMENT**

***Mixture of remote and in-person work. Special Equipment - office phones, computers, laptops, printers, photocopier, cellphone and other office equipment,
- Sitting, standing, walking, moderate lifting
- Smoking is not permitted in the office areas. Smoking areas are designated according to the policy of the building.
- Nucleus Independent Living has a scent-free environment policy.
- No hazardous materials other than normal/usual household cleaning supplies are used

Vaccines are a proven, safe and powerful weapon in our battle against COVID-19. Now that vaccines are widely available and recognizing that many of our staff are already vaccinated, vaccination will be a condition of employment for new hires, except when impossible due to legitimate, established exceptions. The vaccine must be a two-dose COVID-19 vaccination series approved by Health Canada. This is one more important step to protect both our residents and staff as we continue to battle this deadly virus.

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