Part-time Client Support Coordinator

2 months ago

Oakville, Canada Oxford Learning Centres, Inc. Full time

**Client Support Coordinator - Evenings**

**Oxford Learning Oakville North** is seeking a friendly and hard-working part-time evening coordinator (20+ hours/week, with the potential to become full-time) who is passionate about helping students. This position is a support role for our management and teaching team. This is a very busy and thriving centre, and the right person for this position would do well to thrive in a fast-paced work environment.

**Soft Skill Requirements**:

- Unparalleled attention to customer service. This is a primary focus of our centre and critical to our centre’s ongoing success.
- Ability to be flexible and adapt as the evening progresses.
- Excellent initiative. Again, this is a support role, and providing adequate support in this role requires the ability to identify what must or can be done without being prompted.
- A positive attitude The positive, safe and welcoming work culture of this centre has been long-established, and any new staff members must not compromise this.
- Professionalism: We take pride in our centre and the tremendous responsibility of working with students in our community. The utmost professionalism and regard to this great responsibility is necessary.
- A passion for helping students. This is critical, as our passion for helping every student drives every decision and interaction we make. This is the heartbeat of our centre

**Technical Requirements**:

- Bachelor’s degree or similar certification in a relevant field
- Fourth year university students with extensive tutoring experience will be considered
- Teaching certification an asset
- Strong English written and oral communication skills
- Vulnerable sector screening is mandatory

**Experience**:

- Teaching/tutoring experience is an asset
- Customer Service experience is an asset
- Experience in an administrative or management role will also be considered

**Position Requirements**:

- Minimum set weekly schedule of Monday-Thursday, 2:00pm - 8:00 pm
- A commitment to one calendar year is preferred, and a commitment until the end of the school year is required
- This is not an online position.
- Vulnerable sector screening is mandatory

**Position Responsibilities (but not limited to)**:

- Greeting students and parents at the door and directing students to their classes
- Occasional teaching online and in-person
- Conducting and marking assessments
- Rescheduling classes
- Answering phone calls
- Reviewing student programs
- Supporting the management team during evening classes
- Supporting the teachers during evening classes
- Following the Oxford Learning methodologies and philosophies
- Filling in post-lesson notes
- Completing daily student communication updates
- Maintaining a friendly and professional manner at all times

**Job Type**: Part-time

**Salary**: $18 - $20 / hour

**Schedule**:

- Monday to Thursday evenings
- Saturday morning availability

**About Oxford Learning**

Oxford Learning is a Canadian supplemental education provider helping students get better grades since 1984. Offering a full range of programs for students of all ages and abilities, Oxford Learning uses the science of cognitive learning to help all students develop stronger learning skills they can rely on for life

Oxford Learning Oakville North

1131 Nottinghill Gate, Oakville, ON

Tel: (905) 469-1929

**Applicants must reside in or within a short commute of the Oakville area.**

**We thank all applicants for their interest in joining the team at Oxford Learning Oakville North; however, only those selected for the interview process will be contacted.

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