Business Support Specialist

2 months ago


London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to the Manager, Financial Operations Initiatives & Support, you will be responsible for providing business support for Individual Customer Finance and the Group Retirement Services Accounting Team. You ensure that all staff supported (existing and new) have the hardware, software, security access and other ad hoc support necessary to perform their day-to-day responsibilities. This role includes business as usual and project accountabilities.

**What you will do**

Access Request Coordination
- Support the creation and maintenance of role-based security profiles
- Coordinate access for various Active Directory Groups
- ICOFR terminations and modifications related to periodic/quarterly/yearly system access audits
- Respond to inbox inquiries in a timely and professional manner

Technical Support
- Consult/ liaise with IMAC, Identity Access Management (IAM), IT Service Experience, Service Desk, various other IS Support teams, etc. regarding issue identification and resolution
- Laptop hardware issue identification/resolution and assist with the management of laptop upgrades
- Submit requests for software installation and upgrades
- Early adopter for rollouts/upgrades of corporate systems
- Development/ maintenance of job aids, as required
- Provides one-on-one/ team support and training as required

Projects
- Reviews/contributes to the IS/Business documentation associated with these initiatives

**What you will bring**
- Ability to foster strong relationships with peers and business partners
- Demonstrated analysis and problem-solving skills
- Demonstrated strong organizational skills and attention to detail
- Capable of multi-tasking and prioritizing work assignments
- Strong written and verbal communication skills
- Self-motivated, takes initiative
- Strong technical background, including proficiency with MS Office Products
- Pervious experience in a tech support role is required

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid



  • London, Canada Unity Uniform & Safety Full time

    **Job Posting: Business Support Specialist** **Company**: Unity Uniform & Safety **Location**: London, Ontario **About Us**: Unity Uniform & Safety is a leading provider of high-quality uniforms and safety equipment in London, Ontario. We are committed to delivering exceptional service and products to our clients. As we continue to grow, we are looking for...


  • London, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment, and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: November 17, 2023 Deadline: November 30, 2023 Non-Union **Department Name**: Decision Support Reporting to Manager, Decision Support, the Business Intelligence Analyst plans, designs, develops, tests and maintains business intelligence (BI) products to support LHSC’s business intelligence platform, including tables, views,...


  • London, Canada Farm Business Consultants Full time

    Overview: FBC has an exciting opportunity for an experienced **Bookkeeping and Payroll Specialist** to join our team, providing Value Added Services to our Members! **POSITION OVERVIEW** As a key Member of the Business Service team, the Bookkeeping and Payroll Specialist will be responsible for collaborating with Members and the team to deliver measurable...


  • London, Ontario, Canada Farm Business Consultants Full time

    Overview:FBC has an exciting opportunity for an experienced Bookkeeping and Payroll Specialist to join our team, providing Value Added Services to our MembersPOSITION OVERVIEWAs a key Member of the Business Service team, the Bookkeeping and Payroll Specialist will be responsible for collaborating with Members and the team to deliver measurable value to our...


  • London, Canada Carfax Full time

    **Join our Winning Team as a Customer Support Specialist** Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers...


  • London, Canada Vialto Partners Full time

    Company Description **About Vialto Partners** Vialto Partners LLP is one of North America’s leading corporate immigration law firms. With more than two decades of experience and expertise in the niche fields of Canadian, US, and global immigration law, the firm provides a level of expertise, competence and strategic focus that ensures the best chance of...


  • London, Canada London Machinery Inc. Full time

    **Technical Support Specialist** **Company Description**: McNeilus Mixers and London Machinery Inc. represent a combined 171 years of industry and mixer-building knowledge, serving not only the United States and Canada, but globally. Our brands are industry leaders with a strong commitment to help move our industry forward with our focus on innovation and...


  • London, Canada triOS College Business Technology Healthcare Inc. | Eastern College Full time

    triOS College Business Technology Healthcare Inc. is actively seeking an **Employment Specialist** to join our Career Services team at the **London** **Campus**. **Primary Purpose**: The main purpose of the Employment Specialist is to successfully place triOS students into internships in the industry related to their training through business development...


  • London, Canada Safran Electrical Components Canada Inc. Full time

    **Customer Support Specialist** - **JOB SUMMARY**_ Working within our Inside Sales team, the Customer Support Specialist will act as liaison and will be responsible for our customer service cycle from outside inquiries, quoting prices, entering bill of material to the delivery of our product. - **ESSENTIAL DUTIES AND RESPONSIBILITIES**_ - Addressing all...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: January 21, 2023 Deadline: January 28, 2023 Non-Union **Department Name**: Client Support, Information Technology Services Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Konnexio Inc. Full time

    Overview Konnexio is celebrating over 20 years of excellence in 2024, and as we are excited to look ahead to what the next 20 years will bring, we want you to be a part of what’s to come! As we have already reached unmatched milestones in the development of innovative products for industrial automation and AG robotics in terms of modularity, flexibility,...

  • IT Support Specialist

    3 weeks ago


    London, Canada Dillon Consulting Limited Full time

    Overview: Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone...

  • IT Support Specialist

    1 month ago


    London, Canada Dillon Consulting Limited Full time

    Overview: Are you someone with strong technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted advisor and a problem solver? If you enjoy entrepreneurship and innovation in a flexible work environment, this opportunity is for you! As someone...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Voyago Full time

    We Are The Employer Brand of Choice._ _It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect. And our employees would agree, having selected us as a** Great Place To Work** through the annual survey measuring Employee attitudes at...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: January 24 2024 Deadline: February 6 2024 Non-Union **Department Name**: ITS Business Operations Reporting to the Senior Manager, Health Informatics and Business Operations, the Operational Specialist is accountable for day-to-day operational leadership of the ITS Business Operations and Project Management Office's operations...


  • London, Canada St. Joseph's Health Care London Full time

    Posting # 52792 - [ Non-Union ] Decision Support Specialist Quality Measurement & Clinical Decision Support (QM&CDS) St. Joseph's Hospital - London, ON Temporary Part Time Quality Measurement & Clinical Decision Support (QM&CDS) provides leadership and expertise in the development of integrated analytics and methodologies for measurement to support...


  • London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: July 28, 2023 Deadline: August 10, 2023 Non-Union **Department Name**: Client Support, Information Technology Services Client Support Specialists are responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for...