Financial Aid Administrator Office of The Registrar

5 days ago


North York, Canada Seneca Polytechnic Full time

**Join the Renewed Seneca, The Next Seneca.**:
Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

**Position Summary**:
**Responsibilities**:
**Student Financial Aid Support**
- Research, review, and possess knowledge of all available student financial aid services and products federally, provincially, and at the College to ensure students have access to all financial educational resources.
- Respond to inquiries regarding government, private, and college-funded financial assistance programs via various channels.
- Utilize various platforms including AS400, ONe-key, List-serve, Ministry websites, and PeopleSoft for functional literacy and support in financial aid administration.

**Program Support and Administration**
- Resolve student issues related to financial aid, referring complex cases to Financial Aid Advisors.
- Provide clerical support to the manager, coordinator, and Financial Aid Office team, including awards processing, fee extensions, OSAP downloads, and micro-credentials.
- Authorize Confirmation of Interest-Free Status per Ministry and departmental guidelines.
- Participate in departmental meetings to assess practices, learn new skills, and review procedures.

**Student Support and Data Management**
- Identify and resolve inconsistencies in student records between the MCU and Seneca.
- Assist with data entry and updates in the OSAP online system.
- Build and maintain applicant files with proper documentation.
- Represent the Financial Aid Office at college-wide and external events.
- Perform data review, correction, and entry, including updating OSAP and NSLSC records.

**Other Duties**
- Assist with other general office duties as assigned.

**Qualifications**:
**Education**
- Minimum completed two (2) year diploma, or equivalent, in Business, Finance, Office Administration, or a related field. If education is in a related field, please state how it is relevant.

**Experience**
- Minimum three (3) years’ recent work experience in a Student Financial Aid office.
- Experience working with policies and procedures governing the Ontario Student Assistance Program (OSAP) as well sub-program including BSWD.
- Experience with PeopleSoft Financial Aid Module preferred.
- Experience with Ministry systems (ONeKey, AS400, BRS).

**Skills**
- Proficiency in analyzing, organizing, and executing complex procedures.
- Experience with sophisticated student information systems and Ministry online systems.
- Ability to work well under pressure while maintaining excellent customer service.
- Strong interpersonal and communication skills (both written and oral).
- Awareness, empathy, and sensitivity to cross-cultural communication needs.
- Experience interacting with a diverse mix of students, parents, professors, co-workers, and the community.

Note: A skills assessment test will be administered during the recruitment process.

**Job Details**

**External Posting Date**:June 12, 2024
**External Closing Date**: June 20,2024
**Pay Range**: Payband G - $32.42 - $37.47 (Start Rate: $32.42)
**Hours**:35 hours per week (OT as required)
**Work Type**:Hybrid
**Shift**: Monday to Friday (9:00 AM - 5:00 PM)
**Ideal Start Date**: 7/8/24
**End Date**: 5/23/25

**Job Type**:Temporary Assignment (Appendix D)

**Seneca Polytechnic at a Glance**:
Seneca Polytechnic is Canada’s leading polytechnic with over 4300+ employees, 40,000 full-time students and 23, 400 part-time and continuing education students. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca - the faculty, support staff and administrators - who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

**Our Commitment**:
**Accessibility**:



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