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Financial Aid Administrator

4 months ago

North York, Canada Seneca College of Applied Arts and Technology Full time

Posting Date:
**February 1, 2023**
- Closing Date:
**February 8, 2023**
- Pay Range:
**Payband G - $30.87 - $35.77 (Start rate: $30.87)**
- Hours:
**35 hours per week (overtime as required)**
- Work Type:
**Hybrid**
- Type:
**Permanent**
- Shift:
**Monday to Friday, 9:00 AM to 5:00 PM**
- Ideal Start Date:
**2/13/23**
- End Date:
**Position Summary**:
Reporting to the Associate Registrar, Financial Aid, the Financial Aid Administrator supports the success of students through the provision of advisory, consultative services related to the availability and acquisition of financial resources that facilitate the achievement of student’s academic goals.

**Responsibilities**:
**General**
- Researches, reviews and understands all available student financial aid services and products federally, provincially and at the College to effectively support student success.
- Utilizes a variety of software and resources to gather, submit and maintain information, including the Ministry of Colleges and Universities (MCU) website, policies and procedures; the Ontario Student Assistance Program (OSAP) AS400; ONe-key; and PeopleSoft, including the Financial Aid module.

**Student Support**
- Resolves problems related to unusual applicant/student circumstances or school/financial aid program needs; determines those extenuating cases that require referral to a Financial Aid Adviser for specialized counselling and documentation.

**Administrative Support**
- Provides clerical support to manager, coordinator and the Financial Aid Office team as required, including awards processing and adjudication, fee extensions, OSAP downloads and microcredentials.
- Reviews, corrects and enters general data inclusive of updating Record of Refunds on OSAP files and NSLSC updates.

**MCU Support**
- Authorizes Confirmation of Interest Free Status within MCU and departmental guidelines.
- Participates in departmental meetings to examine what works for the department, learn new skills and review procedures.
- Completes research and determines inconsistencies in student records between the MCU and Seneca to resolve Ontario Education Number error reports.

Qualifications:
**Education**
- Minimum completed two (2) year diploma in public relations, marketing, education, advertising, business, or a related field. If education is in a related field, please state how it is relevant.

**Experience**
- Minimum of three (3) years’ recent work experience in a Student Financial Aid office working with policies and procedures governing OSAP as well as regulations and objectives of each sub-program including BSWD.
- Previous experience working with Ministry systems (ONe-key, AS400, BRS).

**Skills**
- Ability to work within confidential parameters as stated by the College and established government Freedom of Information legislation.
- Ability to analyze, organize, execute and control complex procedures while utilizing and interacting with a sophisticated student information system and Ministry online system.
- Proficiency in MS Excel, MS Word and Financial Aid PeopleSoft module, with data entry keyboarding skills at 45 wpm minimum.
- Strong communication skills with the ability to effectively interact with diverse groups.

**Note**: A skills assessment test will be administered during the recruitment process.

A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted. Equivalency will be assessed by the talent acquisition team.

**Note**: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

**We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.