Financial Aid Officer
2 weeks ago
**Job Title**
- Financial Aid Officer**Department**
- Admissions**Location**
- North Bay, Sudbury, Barrie, Or Sault Ste. Marie**Reports to**
- Director of Admissions**Supervises**
- No supervisory dutiesJob Summary
The Financial Aid Officer is responsible for ensuring that all students receive complete and sound advice on the rights and responsibilities attached to financing their education in accordance with the standards, policies, and procedures of CTS Canadian Career College and the Ontario Student Assistance Program (OSAP). You will be working with a team of financial representatives, managers and support staff while providing financial aid options and information to aspiring students. You will build relationships with new and existing aspiring students in order to drive business and increase revenue.
**Responsibilities**:
- Case noting student accounts (Goldmine)
- Schedule and conduct financial appointments
- Ensure that prospective students receive complete and sound financial advice
- Review and provide payment schedule to all students where applicable
- Maintain continuous contact with incoming students until commencement of program to ensure financing is in place
- Assist in student orientation
- Ensure student exemptions are processed and communicated prior to orientation
- Ensure student referrals are processed and communicated prior to orientation
- Attend weekly meetings to discuss the status of funding for incoming students
- Assisting with the default management procedures
- Assist the admissions department when required
- Other duties as assigned
**Qualifications**:
EDUCATION
EXPERIENCE
KNOWLEDGE
- Familiar with Ontario Career Colleges
- Ontario Career Colleges Act
- Accessibility of Ontarians Disability Act - Customer Service Standard
- Ontario Student Assistance Program
SKILLS
- Microsoft Office Suite
- Google Applications
- WhatsApp
ABILITIES
- Bilingualism - English and French is considered an asset but is not required
- Typing speed of 40 WPM with a minimum of 92 percent accuracy.
- Conduct yourself professionally at all times
- Communicate with internal staff and external stakeholders
WORKING CONDITIONS
- Position location: Canada
- Work environment: Remote office
- Hours of work: 40 hours per week
- Work schedule: This position operates on a flex schedule
COMPENSATION
APPLICATION PROCESS
CTS Canadian Career College and Modern College of Hairstyling and Esthetics is an equal opportunity employer.
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