Operations Manager

2 weeks ago

Toronto, Canada Plant Architect Inc. Full time

We are looking for a Studio Operations Manager to join our team.

Who We Are:
PLANT is a studio of architects and landscape architects who specialize in the making of personal and public space. We’ve done a lot of beautiful, weird, and interesting things, and we bring that knowledge to every new project. We create projects with a strong cultural-historical grounding, a sensitivity to the nature of individual sites, and a deep interest in how people live in and experience space.

We call ourselves PLANT because, like a plant, we have a deep-rooted connection to the environment and a strong sense of place. Like the other kind of plant, we also make things; we value process, craft, and construction. Sometimes we like to plant things - like ideas in people’s minds, or unexpectedly delightful moments in a place - and of course beautiful flora in landscapes.

Our primary areas of specialization include institutional and residential architecture and landscape architecture, adaptive reuse, interiors, urban infrastructure, feasibility studies, and master planning. We also offer a broad range of value-added services that include furniture and lighting design, public facilitation, and integrated graphics.

**Purpose of this Role**
PLANT Architect depends on its Studio Operations Manager to oversee the studio's operations on a day-to-day basis to improve quality in the firm's production and client service.

The Studio Operations Manager will serve as the Partners' representative by leading the organization and helping to manage the studio operations, people and processes. They will lead to ensure that projects are assigned to appropriate teams, flow through the studio without delays and meet client-service expectations.

The Studio Operations Manager promotes a smooth flow of projects by effective: Resource Planning, Project Scheduling, Process Management, Managerial Decision Support and Workload Balancing.

**Responsibilities**

**Studio**
- Oversee the day-to-day operations of the studio to ensure it’s running efficient and effective
- Support Partners in coordinating and working across teams to ensure the project flow
- Support and advise Partners in operational strategy
- Partner with team leads to investigate, build and implement best practices, systems and processes

**Resource Allocation**
- Work with Associates and Partners to manage staffing across the studio
- Support Partners in managing fees and determining project staffing requirements
- Ensure teams and individuals are assigned appropriate projects
- Guide Project leads in solving staffing and scheduling problems

**Project Flow**
- Facilitate improvements in the flow of projects through the studio through consultation and team input
- Facilitate improvements in client service using consulting and team input
- Maintain a strong awareness of the firm's perspective and in-progress projects
- Maintain a strong awareness of key project deadlines and deliverables
- Manage project planner and assist team with resource
- Develop and implement processes and procedures to maximize efficiency
- Review project reports to ensure they align with scope/contract/budget
- Write and manage client fees and contracts.
- Write and manage employee contracts in conjunction with HR

**Required Qualifications**
- A Bachelor's degree in Business Administration, Operations Management, or a related field is required.
- minimum of 5 years of experience in operations management, preferably in a similar industry
- Demonstrated success in managing teams, developing and implementing policies and procedures, and driving operational improvements
- Analytical and problem-solving skills - ability to identify areas for improvement and develop solutions to problems
- Ability to communicate effectively
- Experience in financial management

**Job Types**: Full-time, Part-time

**Salary**: From $75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Operations Management: 5 years (required)

Work Location: In person

Expected start date: 2023-05-15

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