Operations Manager
3 weeks ago
Innovative Leadership
- Groundbreaking Project
- Exceptional Growth Potential
**Operations Manager**
Our client partners with the public sector in using technology to transform transportation for everyone. Built by former Tesla and Uber executives and engineers, our client provides cutting-edge transit solutions that efficiently meet the needs of modern cities.
As an operations manager, you’ll own city-specific business outcomes and ensure the success of the day-to-day management of our deployments.
**What You’ll Do**:
- Responsible for the day-to-day business and the owner for key operational figures for Company’s deployment
- Ensure operational excellence, customer satisfaction, and an unbelievable customer experience as the point of contact for our partners
- Oversee operations in person during the start of service to ensure we are meeting service standards
- Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
**Who You Are**:
- 4+ years of working experience in a dynamic startup, corporate or professional services environment - in a general or operations management role
- Entrepreneurial and a proactive problem solver; you don’t accept no and are always looking for creative solutions
- A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals
- Excellent communicator with the ability to adjust to a variety of stakeholders
- Meticulous and vigilant, with a high level of attention to detail
- Experience in mobility and transit is a plus
- Based in the GTA and able to travel
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