Operations Administrator

7 months ago


Oakville, Canada OAKLearning Full time

**Job Summary**

Main Responsibilities:

- Execute company’s business strategies and tactics diligently and effectively
- Ensure the center is always in safe, clean, organized and welcoming conditions
- Manage the scheduling and coordinate schedule changes
- Maintain the accuracy and completeness of operations data using CRM system
- Streamline operations process and documentation for increased productivity
- Answer customer inquiries professionally and timely
- Service customer needs professionally and attentively
- Contribute to social media posting (Facebook, WeChat, Etc.)
- Prepare and participate marketing events or school events
- Support other business activities as needed

**Job Type / Category**

Full-time

Need be able to work in evening hours and on Saturday

**Required Education, Skills and Qualifications**

Qualifications:

- A bachelor’s degree in education, business or social studies
- Excellent oral and written communications in both English and Mandarin
- Project management skills - take complete ownership for tasks assigned
- Past experience in a learning or tutoring center a big plus
- Digital media, photo and video editing skills a big plus

Core Competencies:

- Self-starter and result driven
- Detail oriented and quality focused
- Taking initiative for continuous improvement of operation efficiency
- Mindful judgement and effective communication
- Flexibility and willingness to adapt to changes
- Positive thinking and problem-solving skills
- Eagerness to learn and try new skills
- Consistent performance under pressure
- Accountability, Ethics and Integrity

**Company Profile**

OAKLearning Center is a top-rated after-school academic enrichment learning center. We offer small-size classes and private tutorings both online and in-center. We are also licensed to provide a world-class educational robotics programs to younger learners from age 5 to 14 years old.

The Center Operations Administrator is expected not only to keep the center operations running effectively; but also to make direct contribution to the growth of the company. This is an exciting role for someone who want to build a career in a fast-growing education company.

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Bachelor's Degree (required)

**Experience**:

- educational services: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Location: In person



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