Medical Aesthetic Clinic Assistant

3 months ago


Toronto, Canada The Face Lab Full time

Job Description:

- **Strong written and verbal communication a MUST**:

- **Experience in Luxury Customer Service environments is considered an ASSET**:

- **An interest, knowledge and/or background in the beauty industry is also an ASSET**:

- Communicate via in person and telecommunication methods with patients, schedule appointments, and follow up with patients
- Provide relevant information about pricing, treatments and aftercare instructions to existing and potential clients.
- Manage staff schedules, and liason with medical account representatives
- Maintain patient records and ensure that all necessary forms are completed accurately
- Assist the clinical team members with preparing treatment rooms for procedures and ensure that all equipment is properly cleaned and sterilized
- Ability to write and speak in a clear manner while upholding The Face Lab messaging and using industry language.
- Perform administrative tasks such as data entry, inventory management, and ordering supplies
- Capture and create social media content (considered an asset)
- Well groomed with an ability to provide exceptional, thoughtful customer service.

**Requirements**:

- **MUST BE AVAILABLE TO WORK MONDAY, THURSDAY, FRIDAY**:

- High school diploma or equivalent
- Medical Administration Diploma an asset
- Previous experience working in a medical aesthetic clinic or spa is preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Ability to work independently as well as part of a team
- Knowledge of non-invasive cosmetic procedures is an asset
- Comfortable working with medical equipment and maintaining a sterile environment
- Ability to work flexible hours including evenings and weekends as needed

Thank you to all that apply, however only those considered for the position will be contacted

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 24 - 32 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Extended health care
- Flexible schedule
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2024-09-09



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