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Beauty Consultant

1 week ago


Toronto, Canada Dermapure Full time

Under the supervision of the Clinic Director, the **Beauty Consultant **is responsible for managing client consultations by advising, educating and guiding clients towards a personalized treatment plan, following to the company's standards.

**Main responsibilities**:
**1. Consultation management**
- Mastering our sales, service and operational processes.
- Assess client needs and propose an appropriate treatment plan.
- Monitor and follow up on the files of clients met during consultations.
- Consult and educate prospective patients on treatment plans, and information on our doctors and services.
- Plan and coordinate client appointments for the treatment plan.
- Monitor and follow up on prospective patients.
- Educate patients on proposed treatment care plans, manage interactions with patients both pre and post-phase.
- Work closely with the Doctors/Clinicians and be involved in all aspects of the client experience.
- Evaluate all levels of patient care to ensure the quality of care meets Brand standards.
- Represent the organization with a positive and professional image in all levels of operation, internal and public.

**2. Administrative follow-up**
- Administrative duties, such as filing, and tracking sales and client info and demographics.
- Prepare and maintain consultation statistics for management.
- Assist front desk in answering phones, scheduling patients, and check patients In and Out.
- Act as a support to the director, as needed.

**Required qualifications and professional experience**:

- Diploma of professional studies in administration or aesthetics. Any other combination of education and relevant experience will be considered.
- Medical Aesthetics/Skin care knowledge is required.
- At least five (5) years of sales experience.
- Proficiency in Microsoft Office software suite.

**Required personal skills**
- Demonstrate team spirit and collaboration.
- Excellent interpersonal skills and ability to fully understand the client’s needs.
- Excellent relationship-building and communication skills.
- Motivated and results-oriented.
- Demonstrate initiative and autonomy.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$26.00 per hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Sales: 2 years (preferred)
- Medical Aesthetics: 2 years (preferred)