Mental Health Case Manager

2 weeks ago

Toronto, Canada Fred Victor - Housing Access and Support Services Full time

**INTERNAL/EXTERNAL**

**Job Title**:Mental Health and Addictions Case Manager - Somali Mental Health Program
**Position Type**:Bargaining Unit, Permanent, Full-Time

**Number of Positions**: 1
**Rate**:$26.52 per hour
**Vacation**:4 weeks to start

**Benefits**:Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day

**RRSP**:RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation

**Hours**:37.5 hours per week
**Supervisor**:Senior Manager, Mental Health & Enhanced Follow Up Programs
**Posting Date**:April 18, 2023
**Application Deadline**: May 02, 2023
**Location**:800 Bay Street, Toronto, ON, M5S 3A9 & various Fred Victor locations

**Why Fred Victor?**
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are committed to ending chronic homelessness. This is an ambitious and bold goal, but we believe, achievable.

The Somali Mental Health Program provides culturally and linguistically focused intensive case management to Somali clients (16 and over) dealing with mental health & addiction challenges. The Mental Health Case Manager will work within a CTI case management model, which is client centered and based in harm reduction, to assist with community integration, life skill development, financial stability, socio-recreational interaction, recovery, and all other aspects of housing stability. client’s needs and stability of support will be assessed on an on-going basis based upon a client's specific needs and level of support needed to meet their goals; phase plans will be developed and monitored.

**Does this sound like work you want to be a part of?**
We offer a (high-energy/learning/caring/supportive/collaborative) environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than
21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

**What You Will Do**:

- Provide culturally & linguistically focused intensive case management and community support. Conduct regular home visits focused on specific activities/outcomes that result in the client moving toward independence.
- Engage with clients and their families (when appropriate) in order to explain the assessment process and the role of the mental health & Addiction case manager, and the agency.
- Assess the client’s community support needs and wishes (i.e., daily living skills, housing, finances, social networks, vocational and educational goals, environmental resources, etc.), using Ontario Common Assessment of Needs (OCAN)
- Utilize shared assessments and Integrated Assessment Records (IAR).
- Develop and maintain effective working relationships with key supports and resources in the community as deemed necessary for the benefits of the clients.
- Follow risk assessment guidelines and adhere to safety policies and procedures.
- Maintain confidentiality as per “Personal Health Information Protection Act”.
- Additional duties as required.

**What You Bring to the Team**:

- A degree/or diploma in social services/health with a minimum of at least two years of work experience with adults with serious mental health problems, preferably in both traditional and non-traditional mental health services environment.
- proficient in Somali with demonstrated work and significant understanding of the needs and services for Somali individuals with mental health and addiction challenges.

**What Sets You Apart**:

- Demonstrated knowledge of working with refugees, and first
- and second-generation immigrants with mental health challenges, with an emphasis on providing support through a recovery and strength-based approach.
- Demonstrated knowledge of culturally responsive approaches that engage families and significant others.
- Ability to integrate anti-oppression, anti-racism, critical disability, 2SLGBTQ+ and trans-positivity, trauma, recovery approach in support to mental health and strengths-based principles into practice of the issues that impact immigrant, first
- and second-generation immigrants, and an ability to work with individuals dealing with mental health challenges and problematic substance us in a respectful, non-judgemental, and consistent manner.
- An understanding of the functions of case management, including assessment, service planning, skills teaching, linking and monitoring & discharge and transition.
- Knowledge of psychosocial rehabilitation and recovery principles, and an ability to put these into practice.
- Ability to work effectively with a multidisciplinary team made up of various discipli

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