Indigenous Mental Health Case Manager

2 weeks ago

Toronto, Canada Fred Victor Full time

**Job Title**: Indigenous Mental Health Case Manager

**Program**: Hostel Outreach Program (HOP)

**Position Type**: Bargaining Unit, Full time, 1 year contract

**Number of Positions**:1

**Rate**: $26.52 per hour

**Vacation**:7% Vacation Pay

**Hours**:37.5 hours per week (Outreach hours may include early mornings, evenings, Monday to Friday)

**Supervisor**:Senior Manager, Mental Health and Addictions Housing First Programs

**Posting Date**: April 5, 2023

**Application Deadline**: April 19, 2023 at 5:00 p.m.

**Location**: 800 Bay St and various locations in the community

**Why Fred Victor?**

For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We arecommitted to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

The Hostel Outreach Program (HOP) is a community-based mental health program for women (16 and over) in Toronto, who are homeless or under-housed and are dealing with significant mental health and concurrent disorders challenges, and difficulties functioning in the community. HOP utilizes a Critical Time Intervention case management model to provide mobile case management services in areas such as: independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, linkage to community providers for substance abuse, primary and mental health care, and other services needed to assist clients in reaching their recovery goals.

**Does this sound like work you want to be a part of?**

We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

**What You Will Do**

The Indigenous Mental Health Case Manager’s position utilizes wholistic Indigenous, traditional and mental health case management strategies to provide a Critical Time Intervention Intensive case management, recovery and strengths-based model of service delivery to homeless Indigenous women dealing with mental health challenges.

This position will provide culturally safe case management services to homeless indigenous women who are experiencing difficulty in day-to-day living as a result of severe and persistent mental health challenges or mental health and substance use challenges. Clients may also experience challenges that relate to multigenerational trauma, contact with the child welfare system and criminal justice system, grief, loss of culture, language and traditions, poverty and difficulty connecting to services, etc.

**Responsibilities**:
- Providing outreach, assessment, mental, emotional and spiritual support to Indigenous women with serious mental health challenges who are experiencing homelessness.
- Providing initial and ongoing assessment of clients’ needs and goals in the areas of mental and physical health and wellness, trauma, homelessness, suicidality and other elevated risks of harm, psychological distress, medication management, symptom management, food security, housing, daily living skills, income, employment, social/recreational, education, relationships, displacement, and any other area defined as relevant by the client.
- Developing collaborative partnerships with indigenous agencies and programs, city shelters, hospitals, local behavioral health organizations as well as any pertinent referral sources for homeless women dealing with MH &/or CD challenges.
- Utilizing a “Housing First” approach to work with indigenous homeless women to ensure rapid housing placement & stabilization.
- Provide information, advocacy, support and counseling to Indigenous women.
- Facilitate access to ceremony and Indigenous medicines for clients.
- Facilitate connections with family, elders, traditional healers and other community supports.
- Develop and coordinate the provision of resources for clients, their families, incorporating indigenous medicines and ceremonial supplies.
- Participating in, and/or initiating CCP, case conferences and CTI case conferences with other team members and with the clients’ circle of care.
- Working collaboratively with other multi-disciplinary professionals, as well as cultural supports, to support clients in achieving their goals.
- Coaching the client to develop a wide range of ADL skills, connection, relationship, inter-dependence and community-building skills.
- Providing trauma-informed counselling to manage emotional distress, and to assist clients to develop appropriate tools and skills to self-manage distressing emotions.
- Maintaining confidentiality as per “Personal Health Information Protection Act” (PHIPA) a

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